Highlights

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Carbon Neutral by Fiscal 2032

ICICI Bank has formulated a long-term vision for enhancing sustainability and becoming carbon neutral in Scope 1 and Scope 2 emissions.

  • Reduced its total Scope 1 and Scope 2 emissions by 15.7% during fiscal 2024 over previous fiscal.
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Trees Planted (in million)

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1.1 Fiscal 2024

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3.7 Since fiscal 2022

Paper Saving

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27.5 million A4 sized papers

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2,044*Trees saved

Water Conservation

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25.8 million Litres annual water harvesting
capacity created

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6,800 Schools

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1,180Water bodies

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‘Net Zero Waste’ Certification

Received for Service Centre at BKC, Mumbai

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Green Workspace

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183 Offices with 4.95 million
sq. ft. area is IGBC-certified

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86** Football grounds

Clean Energy

CSR activity in Rural Schools

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1,950 kW Solar capacity created in 770
schools in fiscal 2024

CSR activity in Rural Schools

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9,970 kW Solar capacity created in 3,180
schools since fiscal 2022

Renewable Energy Consumption in the Bank’s Own Operations (in million kWh)

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*As per estimates, 17 trees can be saved from one tonne of A-4 sized paper. During the fiscal, the Bank has saved over 120 tonnes of paper.
**A standard football field is of 57,600 sq. ft.
All numbers are at March 31, 2024

Lives Positively Impacted (in million)

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12.8

In 250 districts across India

=
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2.1

By healthcare initiatives

+
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3.7

Through livelihood programmes

=
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7

By societal development interventions

(At March 31, 2024)

Societal Welfare

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99 Pedestrian bridges built in Himalayan
region since fiscal 2022

Empowering Women through SHGs (in million)

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1.1 In fiscal 2024

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10Since inception

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Broad-based Board of Directors (13) (at March 31, 2024)

9

Independent Directors

4

Executive Directors

(at March 31, 2024)

Robust Role and Independence of the Board

Independent Directors

  • Chair most committees
  • Constitute the majority on most committees

The Board’s supervisory role is separated from the executive management

10 committees formed to oversee critical functions of the Bank

Performance of the Board is assessed on multiple parameters by independent external agency

Strengthened Climate Risk Management

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  • Introduced sectoral analysis of hard-to abate sectors
  • Expanded the ESG risk assessment tool to more sectors
  • Integrated ESG assessment in credit evaluation of lending proposals above a certain threshold for large corporates
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Outstanding Sustainable Financing portfolio grew to ₹ 685.28 billion at March 31, 2024

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  • Green financing portfolio was ₹ 193.66 billion at March 31, 2024
  • ~ 50% of this was for financing renewable energy

Cybersecurity and Data Protection Governance

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Multiple levels of management oversight with ultimate responsibility lying with the Board of Directors

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Dedicated Cybersecurity Incident Response Team (CSIRT) to respond to security incidents

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The Bank’s Personal Data Protection Standard ensures personal data is kept secured

Key Principles of Customer Rights Policy

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Right to Fair Treatment

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Right to Transparency

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Fair and Honest Dealing

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Right to Suitability

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Right to Privacy

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Right to Grievance Redressal and Compensation