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    Customer Service - Important Notices
    1 Customer Facilitation Centre NEFT & RTGS
    2 Availability of RTGS-NEFT through digital channels
    3

    Current Term / FCNR Deposits Rates

    Term Deposits Rates for Below Rs.5.00 cr

    Term Deposits Rate for Deposits of Rs.5.00 cr and above
    4 Exchange of Coins & Notes
    5 Exchange of Pre-2005 series Banknotes and Cash Handling Notice
    6 Acceptance of Coins
    7 List of Nodel agencies on "Beware of Fictitious Offers from abroad" at Branches for customer/staff awareness
    8 Branch Service Timings
    9 Magnifying glass for persons with low vision
    10

    Acknowledgement for Counterfeit note

    Deliberately cut notes bank notes
    11 Marginal Cost of funds based Lending Rate
    12 Notice on cautioning public against placing deposits in dubious schemes
    13 Security Notice
    14 Customer Relations Policy
    15 Limiting Customer Liability
    16 Collateral Free Agri Loan Limit
    17 Stay protected with our complimentary insurance cover - Savings Account
    18 FX Retail
    19 Restructured Weather based Crop Insurance scheme (RWBCIS)
    20 Customer Notice CRM charging
    21 Atal Pension Yojana - Citizen charter
    22 RBI guideline Positive Pay System for CTS
    23 Terms and conditions Salary Account
    24 Social Engineering Fraud - notice
    25 RBI - Guideline Introduction of Legal Entity Identifier for Large Value Transactions
    26 IPO - Timings
    27 NACH Clearing Notice
    28 Change in RTA for equity shareholders
    29 Consumer education for special mention accounts (SMA) and non-performing assets (NPA) classification
    30 RBI Retail Direct Scheme
    31 Rs. 2000 Denomination Banknotes withdrawal from circulation
    33 Card Wise ATM Cash withdrawal limits
    34 Penal Charges on Loan Accounts
    Customer Service - Other Notices
    1 Time Norms
    2 Deposit Insurance and Credit Guarantee Corporation
    3 Availability of Nomination facility
    4 Interest calculation on Deposits
    5 RBI Guidelines for SA interest calculation
    6 Regulations reg. PAN, TDS and Foreign Remittance
    7 Interest rates of retail loans
    8 Clean Note policy
    9

    Features of Currency notes

    Release of new series of coins
    10 Cheque collection policy
    11 PLR and Base Rate
    12 Code of Bank's Commitment to Customers January 2018
    13

    Code of Bank's Commitment to Micro and Small enterprises

    Government schemes For MSMEs FPRs list for Branches
    14

    a) Know Your Customer

    b) List of KYC Documents
    15 Periodic Update of KYC documents as per RBI guidelines
    16 Caution against fictitious offers of Remitting cheap funds Abroad
    17 Locker Dormancy Notice
    18 Guidelines for your ATM transactions
    19 Servicing you Safely
    20 List of Retail Bank Holidays State wise - 2023
    21 DP Holidays (NSE / BSE) for the year 2023
    22 RBI Phishing Notice - Customer Awareness
    23 Deposit Policy
    24 Policy holder servicing Time Period - IRDA guidelines
    25 RBI Guidelines - Payment of Cheques Drafts Pay Orders Bankers Cheques
    26 Customer Service Committee - Milap Meeting
    27 Availability of AOFs in Hindi and other Regional languages
    28 Changes in date for FD opened under Quantum Optima facility
    29 Rights of Bank’s Customers - Pictorial Presentation of Basic Rights
    30 Customer Rights Policy
    31 Modification in ATM Cash withdrawal limits
    32 Non Availability of ramp and Nearest Branch & ATM QR code
    33 Guidelines for ATM transactions
    34 Safe Banking at ATM
    35 Do’s and Don’ts
    36 Integrated ombudsman scheme by RBI
    37 RBI guide on positive pay system
    38 Failed ATM Transactions policy, Customer Care and Nodal officer number
    39 FAQ for ATM transactions
    Grievance Redressal - Important Notices
    1 PFRDA Ombudsman Name and Address
    2 Salient Features - Integrated Ombudsman Scheme 2021
    Grievance Redressal - Other Notices
    1 Customer Compensation Policy
    2 Customer Grievance Redressal Policy
    3 Banking Ombudsman Scheme
    4 Integrated Banking Ombudsman Address
    5 SEBI Ombudsman Address
    6 Principal Code Compliance Officer & Nodal Officer
    7 Display of Information regarding local level committees set up under the National Trust for the Welfare of person with Autism LCC
    8 Policy on Collection of Dues and Repossession of Security
    9 Information for Demat customers regarding Grievance Redressal Mechanism
    Service Charge - Important Notices
    1 Schedule Of Charges for ICICI Bank NRI Savings accounts effective 1st May 2024
    2 Schedule Of Charges for ICICI Bank NRI Savings/Non interest bearing Accounts
    3 Notice for Forex rates
    4 Charges for Current Account Products w.e.f August 1, 2016
    5 Incorporation of service charges to loan account
    6 Charges for Current Account Products w.e.f May 01, 2019
    7 standard charges of Trade service for Current account Customers
    8 Other Charges in Loan Account
    9 Cash Transaction charges ICICI Bank Loan Account holders
    10 Mortgage Loan Charges
    Service Charges -Other Notices
    1 Schedule of Charges - Current Accounts w.e.f 01st Nov'2011
    2 Schedule of charges for eBOR Current Accounts wef Nov 01, 2011
    3 Daily Billing Branch Notice
    4 Service Charges-Retail Loans
    5 Applicable fees and charges on credit card
    6 Interest rate and Service charges on Gold loan
    7 Depository Service charges for Retail & Corporate customers NSDL related CDSL related
    8 Important Notification for Mutual Fund Investors
    9 service charges of current accounts w.e.f December 1, 2017
    10 cheque return and NEFT charges for Current Accounts w.e.f November 1, 2015
    11 Current Account Products w.e.f December 01, 2013
    12 Schedule of Charges - Foreign Exchange Services
    13 Service Charges SB Accounts
    14 Account Closure Charges - Current Account w.e.f March 10, 2015
    15 Pricing for Current Account Products w.e.f April 1, 2015
    16 Schedule of charges Erstwhile Bank of Rajasthan Accounts 
    Other - Important Notices
    1 Basic Savings Bank Account
    2 Interest rates for Small Savings Schemes
    3 Sukanya Samriddhi Account
    4 Opening of Small Savings Scheme (SSS) accounts online through Internet Banking Service and providing other related services online
    5 Banking Facility for Senior Citizens and Differently abled Persons
    6 Senior Citizen Savings Scheme 2004
    Other Notices
    1 Tax collection notice
    2  Passing & Signing Powers
    3 Amendment to Senior Citizens Savings Rule , 2004 (SCSS , 2004) To allow verification of Affidavits by " Notary Public " along with " Oath Commissioner " in SCSS , 2004.
    4 Public Provident Fund Scheme, 1968 and Senior Citizen Savings Scheme, 2004 - Amendments in Rules CGG021Jul14
    5 Amendment to Public Provident Fund Scheme 1968
    6 Public Provident Fund (Amendment) Scheme 2016 - PPF Premature Closure
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