Important Information Related to Digital Lending.
Our Digital Lending Applications (DLAs):
- iMobile Pay
- InstaBIZ
- Retail Internet Banking (RIB)
- Corporate Internet Banking (CIB)
- InstaOD
- Online Asset Platform (OAP)
- Express Home Loan
- Unified Customer Journey
- Pre-approved Personal Loan Voicebot
- Insta BIL
- OD on Asset
- Digital Term Loan
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For any queries,
- Please contact our Customer Care.
- Alternatively, you can reach out to our Nodal Grievance Redressal Officer:
- Name: Ms. Sharlet Malvankar
- Designation: Principal Nodal Officer
- Address: ICICI Bank Ltd., Bandra Kurla Complex, Mumbai 400051
- E-mail: digitallending@icicibank.com
- Telephone: +91-22-39337979
- You can also lodge a complaint at RBI’s Sachet Portal
Standards for Handling Security Breaches –
In case of cyber security breaches and incidents, the Bank will adhere to internal guidelines for handling the same.