Payment mode: Internet Banking

• Step 1: Log in to the Unified Web Portal of EPFO with the Electronic Challan cum Return (ECR) credentials

• Step 2: Complete the ECR formalities to generate challan and Temporary Return Reference Number (TRRN)

• Step 3: Click on Pay and select ‘ICICI Bank’ for online payments

• Step 4: Choose to pay as a ‘Corporate User’

• Step 5: Approve payments  – The approver will log in to ICICI Bank CIB, click on ‘Tax/ EPFO/ ESIC’ > ‘Approvals’ > ‘Approval Queue EPFO’ > Payment complete

• Step 6: Download the payment receipt once the transaction is approved

1. How to pay GST online with ICICI Bank?

• Log in to the GSTN portal > Go to the ‘Services’ Tab > Payments > Create challan
• Enter GSTIN/UIN/TMPID, enter the displayed captcha and click on ‘Proceed’
• Enter the amount under different tax heads (CGST, SGST, IGST and CESS), as per details on the application-cum-debit form of the customer and select the mode of payment as ‘E-Payment’. Click on ‘Generate Challan’
• Enter the GSTIN manually and click on ‘Proceed’
• After entering the correct GSTIN and clicking on ‘Proceed’, the GST challan is created with a CPIN (Transaction Reference Number)
• The challan can be downloaded by clicking on the ‘Download’ tab
• Select ‘Net Banking’ under the e-Payment mode and select ‘ICICI Bank’. Tick the checkbox of ‘Terms and Conditions apply’ and click on ‘Make payment’
• Select ‘Pay as a Corporate User’ and follow the below steps:

            (a) Log in by entering the Corporate User ID and Password

            (b) Select Bank Account and click on ‘Continue’

            (c) On the confirmation page, click on ‘Submit’ and the transaction will be initiated

            (d) You can now click on ‘Download Debit Advice’ to obtain the same or click on ‘Return to Government site’ to initiate another payment

            (e) On clicking ‘Return to Government site’, you will be redirected to the GSTN portal.

2. What is the due date for paying the GST?

The GST payment due date is the 20th of every month.

3. Where can I download the GST challan post payment completion?

The challan can be downloaded by clicking the ‘Download’ tab on the GSTN portal.

4. Can I make multiple challan payments in one go?

Yes. Log in to CIB > Tax/EPFO/ESIC > Bulk GSTNs and Others > Tax Payment > GST Bulk Payment > GST Bulk Payment Initiation > Search Criteria > Select Account Number > Select Multiple challans > Choose Authentication Mode (OTP/Grid Card) > Continue > Select Approver and initiate payment.

5. How to register multiple GSTs through Internet Banking?

Log in on CIB > Tax Page > Direct Tax > GIB Landing Page > Tax Payment > Register GSTN > Click here to register multiple GSTNs through files (download the sample file) > Choose File > Submit.

6. What is the Simplified GST Solution of ICICI Bank?

Simplified GST Solution of ICICI Bank is a one-time CIB login process for paying multiple challans in one go. However, this is available for customers who have GSTINs registered with ICICI Bank Corporate Internet Banking (CIB). These customers can make multiple challan payments by clicking on ‘Return to the GST Portal for bulk transactions’ and uploading the file, after logging in to CIB through the GSTN Government Portal.

7. What are the different product solutions offered by ICICI Bank for paying GST?

ICICI Bank offers multiple solutions for making your GST payment journey easy and secure:

1) Simplified Solution: for paying multiple challans in one go through CIB

2) API Solution: offering payment, Debit Advice, double verification, inquiry and re-inquiry features through API integration.

8. What are the payment modes available through ICICI Bank?

Customers can process their GST payments through ICICI Bank, using any of the below payment modes:

• Online through ICICI Bank Internet Banking (CIB/RIB)

• Offline through 5000+ ICICI Bank branches.

9. Where can I check the payment status of my GST challan?

To check the GST payment challan status, go to the GST Portal https://www.gst.gov.in/ > ‘Services’ Tab > Track payment status. Then enter your GSTIN and CPIN to track the status and view your challan and receipt.

10. How many challans can be approved on CIB when opting for the ICICI Bank GST Simplified Solution?

At a given time, payment for 100 challans can be approved and paid using a single login on ICICI Bank Corporate Internet Banking.

11. How to pay GST offline?

• Log in to the GSTN portal > Go to the ‘Services’ Tab > Payments > Create challan
• Enter GSTIN/UIN/TMPID, enter the displayed captcha and click on ‘Proceed’
• Enter the amount under different tax heads (CGST, SGST, IGST and CESS), as per details on the application-cum-debit form of the customer and select the mode of payment as ‘Over the Counter’. Click on ‘Generate Challan’
• Enter the GSTIN manually and click on ‘Proceed’
• After entering the correct GSTIN and clicking on ‘Proceed’, the GST challan is created with a CPIN (Transaction Reference Number)
• Choose ‘Over the Counter’ under mode of payment and select ICICI Bank > Click on the ‘Make payment’ tab
• Download the mandate form challan and visit any authorised ICICI Bank branch to pay with Cash/Cheque/DD.

12. Where can I download the Debit Advice post successful GST payments through ICICI Bank CIB?

Login to CIB > Click on Tax/EPFO/ESIC > Tax Payment Inquiry > Click on ‘Search criteria’ and get the Debit Advice.

13. What are the options available for the ‘Over the Counter’ payment mode for making GST payments?

You can make GST payments through Cash/Cheque/Demand Draft with the ‘Over the Counter’ payment mode.

14. Is there any charges applicable to avail ICICI Bank Net Banking services for making GST Payment?

No, there is no any charges for making GST Payments through ICICI Bank Net Banking.

1. What is the Indian Customs Electronic Gateway (ICEGATE) 2.0 (CEP)? Which indirect taxes can be paid through the same?

ICEGATE 2.0 (CEP) is a common platform for payment of various indirect taxes such as central excise duty, service tax, SEZ customs duty, Indian Customs EDI System (ICES) customs duty and Express Cargo Clearance System (ECCS) duty using Internet Banking.

2. What are the details required for paying customs duty?

The following details are required for paying customs duty:

1) Duty type

2) Document type

3) Location

4) Identification Number.

3. What is central excise duty?

Central excise duty is an indirect tax and it is collected from a customer by a retailer or an intermediary. It is paid when goods are transferred from the production unit to a warehouse.

4. How can I pay central excise duty using ICEGATE 2.0 (CEP)?

Follow the path given below for paying central excise duty using ICEGATE 2.0:

Visit the ICEGATE portal > Services > e-Payment > Choose the type of duty and fill in the required details:

For making the payment, follow the given steps:

Pay through Internet Banking: Log in to the ICEGATE payment page > Select the unpaid challans > Select payment mode as Internet Banking and complete the payment.

5. What are the modes of payment available for paying customs duty on ICEGATE 2.0 (CEP) through ICICI Bank?

The modes of payment are as follows:

1) Electronic Cash Ledger (ECL)

2) Internet Banking.

6. What is Electronic Cash Ledger (ECL)?

ECL is an additional wallet based payment mode that has been introduced on ICEGATE 2.0 (CEP) to credit funds to the virtual account of the registered trade customer and can only be used for the payment of the ICES customs duty and ECCS payments.

7. How can I register for an Electronic Cash Ledger (ECL) on the ICEGATE 2.0 (CEP) portal?

ECL can be activated by the registered Importer-Exporter Code (IEC) holders and deposits can be made into the ECL through ICICI Bank Internet Banking.

8. How can unregistered trade customers pay customs duty?

On the ICEGATE e-payment page, unregistered trade customers have to select 'No' for 'Do you have ICEGATE ID?' question and need to submit their PAN details for further processing and pay the customs duty accordingly.

9. How can funds be credited to the ECL wallet using ICICI Bank Internet Banking?

Follow the steps given below to fund the ECL wallet:

Log in to the ICEGATE portal > Go to Financial Services > Fund ECL using Internet Banking.

10. Can we pay all types of customs duties using the ECL wallet on ICEGATE 2.0 (CEP)?

No, you can carry out payments of ICES customs duty and ECCS only through ECL.

11. How can I make customs duty payment using the ECL wallet on ICEGATE 2.0 (CEP)?

Follow the steps given below for paying customs duty using the ECL wallet facility:

Visit the ICEGATE portal > Go to Services > e-Payment > Choose the type of duty and fill in  the required details.

For payment, follow the given steps:

Pay through ECL: Log in to the ICEGATE portal > Go to Financial Services > Fund ECL using Internet Banking > Settle challans using ECL funds.

12. How can I make the customs duty payment using ICICI Bank Internet Banking on ICEGATE 2.0 (CEP)?

Follow the steps given below for paying customs duty using ICICI Bank Internet Banking:

Visit the ICEGATE portal > Services > e-Payment > Choose the type of duty and fill in the required details.

For payment through Internet Banking, follow the given steps:

Pay through Internet Banking: Log in to the ICEGATE payment page > Select unpaid challans > Select payment mode as Internet Banking and complete the payment.

13. Will I receive a Debit Advice after funding the ECL wallet?

No. You will receive a transaction status update on Internet Banking after funding the ECL wallet.

14. When will I receive a Debit Advice?

You will receive a Debit Advice on successful completion of the payment.

15. What are the key features of ICEGATE (CEP) 2.0?          

Some of the key features of ICEGATE (CEP) 2.0 are:

            • Application Programming Interface (API)-based solution for real-time updates on the ICEGATE portal

            • Dashboard to view transaction details on ICEGATE 2.0 (CEP) portal under ECL

            • Instant refund to the ECL wallet

            • Payment of all indirect taxes using multiple payment options provided on a single portal.

16. How can I check the payment status update on ICEGATE 2.0 (CEP) portal post completing the payment using the ECL wallet?

To check the payment status update on ICEGATE 2.0 (CEP) portal, visit https://www.icegate.gov.in/ and follow the path -

ICEGATE Payment > Services > e-Payment > Enquiry Tab > Enter your credentials and enquiry date > View e-Payment Receipt.

17. If there is a payment failure, what is the process of getting a refund?

The refund amount will be credited to the ECL wallet and you can use the wallet to make payments of ICES customs duty and ECCS.  

1. How to add GSTIN through InstaBIZ?

You can add GSTIN through InstaBIZ by following the path: Log in to InstaBIZ > Select GST Payments > Select ‘Simplified GST’ > Click on ‘Let’s get started’ > Select ‘Manage GSTIN’ > Click on ‘Add GSTIN’ > Enter GSTIN > Re-enter GSTIN > Click on ‘Add new GSTIN’

2. Can I make multiple challan payments in one go?

Yes, you can make multiple challan payments in one go by following the path:

Log in to InstaBIZ > Select GST Payments > Select ‘Simplified GST’ > Click on ‘Fetch and Pay Challans’ > Choose ‘Filter Challans via your GSTINs’ > Select ‘Multiple GSTINs’ > Click on ‘Select Account for Payment’ > Select the Account and then click on ‘Initiate Payment’ > Click on ‘Verify Payment’ > Submit the OTP.

3. How to view GST payment history through InstaBIZ?

To view the GST payment history through InstaBIZ, follow the path:

Log in to InstaBIZ > Select GST Payments > Select ‘Simplified GST’ > Select ‘GST Payment History’ > Click on ‘View Tax Payments’

4. What is Simplified GST Payment Solution on InstaBIZ?

Simplified GST Payment Solution helps in processing multiple challans in a single go, created on the GST portal through a single log in on the InstaBIZ app. However, this is available for customers who have their GSTINs registered with ICICI Bank. These customers can make multiple challan payments by clicking on ‘Return to GST Portal for bulk transaction’ and initiate the transaction after logging in to the InstaBIZ app.

5. What is the process for availing simplified GST payment facility on InstaBIZ?

There is no process for availing simplified GST payment facility; this facility is offered to customers who use the InstaBIZ app for making tax payments. However, one time registration of GSTIN is required on InstaBIZ under GST Payments to enable this facility.

6. How to process multiple GST payments directly through InstaBIZ?

To process multiple GST payments through InstaBIZ follow the path:

Log in to InstaBIZ > Select ‘GST Payments’ > Select ‘Simplified GST’ > Click on ‘Fetch and Pay Challans’ > Choose ‘Filter Challans via your GSTINs’ > Select ‘Multiple GSTINs’ > Click on ‘Select the Account for Payment’ > Select the Account and then click on ‘Initiate Payment’ > Click on ‘Verify Payment’ > Submit the OTP.

7. I am not able to view ‘Return to GST portal for bulk transactions’ tab on the GST portal while preparing challans. How can I enable the same?

Once you register your GSTIN on InstaBIZ, you will be able to view the ‘Return to GST portal for bulk transactions’ tab on the GST portal while preparing challans.

8. I generated 10 challans on the GST portal but I am able to view only 9 challans. How can I fetch all 10 challans?

You need to click on ‘Return to GST Portal’ even after the last challan is created. You are facing this issue because you must have not clicked on ‘Return to GST Portal’ after creating the last challan.

9. How to register multiple GSTINs on InstaBIZ, in a single go, instead of registering single GSTIN?

You cannot register multiple GSTINs on InstaBIZ in a single go. In order to register multiple GSTINs in one go you will have to register GSTINs on CIB.

10. How many transactions can be processed at the same time using Simplified GST solution on InstaBIZ?

10 transactions can be processed at the same time using the Simplified GST solution on InstaBIZ

11. How to view the pending GST transactions on InstaBIZ for which challans have been generated on the GST portal using Simplified GST solution?

To view the pending GST transactions on InstaBIZ, follow the path: Log in to InstaBIZ > Approval > Tax Approval > Other tax approval

12. How to view the details of GST transactions processed using the Simplified GST solution on InstaBIZ?

To view the details of the GST transactions processed, using the Simplified GST solution on InstaBIZ, follow the path: Log in to InstaBIZ > Select ‘GST Payments’ > Select ‘Simplified GST’ > Select ‘GST Payment History’ > Click on ‘View Tax Payments’

13. How to download the payment advice for GST transactions processed using the Simplified GST solution on InstaBIZ?

You cannot download the payment advice for GST transactions processed using the Simplified GST solution on InstaBIZ. In order to view the transactions, you need to log in to CIB.

14. Which State Tax payments can be approved through InstaBIZ?

Currently 5 State Tax payments can be approved through InstaBIZ namely- MP, Karnataka, West Bengal, Orissa, Assam

15. Which of the Central Tax payments can be approved through InstaBIZ?

Currently, we approve Direct Tax payments and GST payments through InstaBIZ.

1. For which states can customers pay State taxes?

The List of State Mandates is updated on the Bank website. Path: https://www.icicibank.com/corporate/corporate/online-tax

2. Customers want to pay the State tax, but their names are not listed. What needs to be done?

In case the State provides an aggregator option, customers can pay the same through Net Banking. This will be considered as a normal shopping mall transaction and not as a tax payment.

3. Customers want to know about the type of State taxes that can be processed through ICICI Bank. What is the best way to guide them?

Refer to the List of State Mandates, which is updated on the Bank website. Path: https://www.icicibank.com/corporate/corporate/online-tax . The list is updated on a best effort basis, however the type of taxes are enabled by respective State governments and the type of tax payments would be mapped by the State government

4. Customers want to make payments to the Government through Municipal Taxes, Labour Welfare Funds, Government Tenders etc. Can these be treated as tax payments?

No. These are not non-tax Government payments, which will be treated as regular shopping mall transactions.

5. Which mode of payment must be selected to process the Karnataka State Tax payments from the portal?

The Karnataka State Tax payments can be processed through multiple modes, as per the paths shown below:

1. Login to the Karnataka State Tax Portal > Fill in the required details > Select ‘Net Banking’ as Mode of Payment > Select ‘Direct Integration with Banks’ under Type of Net Banking > Select ICICI Bank > User will be now redirected to the ICICI Bank page to process payments through CIB/RIB

2. Login to the Karnataka State Tax Portal > Fill in the required details > Select ‘Net Banking’ as Mode of Payment > Select ‘ICICI e-pay’ under Type of Net Banking > Users will be now redirected to the third-party service provider page to process payments through Net Banking, Credit Card, Debit Card and UPI.

6. Customers want to pay State taxes over the counter through cash/cheque/DD. Does the branch accept this mode of payment?

The Bank has mandates to pay over the counter through cash/cheque/DD in Gujarat, Odissa, West Bengal and Madhya Pradesh.

7. Customer has paid the State tax, however it is still not updated in the Government Portal. What needs to be done?

Check the Statement of Account in case the account is debited. Wait for an hour and if it is still not updated, send a mail to cibhotline@icicibank.com .

8. What is expiry date for state tax payment?

The expiry date for state tax is specific to every states and same would reflect in GIB page to customer as state government directives (if applicable).

1. How can the customer download the Payment Advice post successful tax payment on CIB?

Log in to CIB > Click on the ‘Tax/EPFO/ESIC’ tab > Click on ‘Tax Payment Inquiry’ > Click on the ‘search’ bar, input the criterion/criteria and download the Payment Advice.

Payment Advice can be generated basis any of the parameters that the customer inputs, example the date range, CPIN (Common Portal Identification Number)/ CIN (Challan Identification Number) and even the type of tax.

The transactions are listed basis the inputs entered by the maker in the search bar and the customer can then select the required transaction for which the Payment Advice needs to be generated.

2. Can the customer initiate tax payments on holidays with ICICI Bank?

Yes, the customer can initiate tax payments on holidays with ICICI Bank through any online mode.

3. When does the customer receive the Payment Advice?

The customer will receive the Payment Advice post successful completion of the tax payment. The same can be downloaded any time later.

4. How to check the tax transaction status on CIB?

The customer can check the tax transaction status by following the path:

Step 1: Log in to CIB by entering the credentials.

>In case the customer selects the ‘DASHBOARD’ option from the dropdown under the ‘Go directly on’ option, post clicking on the ‘Proceed’ button the customer will be redirected to the ‘CIB DASHBOARD’ page.

>In case the customer selects ‘Tax’ option from the dropdown under the ‘Go directly on’ option, post clicking on the ‘Proceed’ button the customer will be redirected to the GIB payment page.

Step 2: Click on the ‘Tax Payment Inquiry’ menu.

Step 3:  Select the date range under the ‘from’ and ‘to’ options.

Step 4:  Select the appropriate ‘Tax Type’ (Merchant) from the dropdown option.

Step 5:  Click on the search tab. (transaction will reflect on the screen basis the search criteria selected). The customer can search for all the transactions or a specific transaction.

Step 6: Check the status of the transaction under the ‘Status’ field.

Step 7: The customer can then check the complete transaction details by clicking on the Reference Number provided for the transaction.

5. In case the account has been debited but the transaction status is still showing as ‘Pending’, what steps should be taken by the customer?

In case the account has been debited but the transaction status is still showing as ‘Pending’, the maker is suggested to wait for 30-45 minutes for the transaction status to get updated. If it still shows as ‘Pending’ the customer can reach out to the RM or visit any Branch.

6. How can the customer reach out to ICICI Bank Customer Care for tax payment related queries?

The customer can reach out to ICICI Bank Customer Care by writing to :

    1. cibhotline@icicibank.com

    2. customer.care@icicibank.com (Savings Account)

    3. corporatecare@icicibank.com (Current Account)

7. Can there be multiple approvers in the maker-checker workflow?

Yes, there can be multiple approvers in the maker-checker workflow, as per the workflow setup requested by the customer.

8. When does one get the ‘not authorised to perform this action’ error? 

If one of the approvers is trying to approve the transaction before the designated approver, as per the defined workflow, then one can get the ‘not authorised to perform this action’ error. Ex: If workflow setup is defined as - A the maker > B the first approver and C the second approver (A+B+C) So once A makes the payment, if C is approving the transaction before B approves, then this error will be shown

9. What does ‘Awaiting Bank Confirmation’ status mean and what is the call to action for this?

If the transaction is still pending with the approver then ‘Awaiting Bank Confirmation’ status will reflect. The customer is suggested to wait for the approval or else reach out to the RM/ visit any Branch or write to cibhotline@icicibank.com

10. Can the customer register multiple e-mail IDs?

Yes, the customer can register multiple e-mail IDs, for all merchants or a specific merchant on GIB as per the requirement and can receive the Payment Advice as well on those multiple e-mail IDs.

Path: Tax Payment > Approvals > Register for receiving Payment Advice on e-mail ID for all merchants > Click on register multiple e-mail IDs through file upload for Payment Advice > (Upload the file) and then Submit

11. Can the customer view the total effective balance?

The total effective balance will be visible only to the approver for all the pending transactions under the ‘approval queue’ tab.

12. Can the customer view the challan validity?

Challan validity will be visible under the ‘approval queue’ tab till the transaction expires. All the old and expired transactions can be viewed on the ‘Tax Payment Inquiry’ Page.

13. Can the customer view the transaction journey and the details of the approver?

Transaction Journey/History tab is available on the portal to help the maker fetch various details & view the complete journey of the transaction. The details of the approver can also be seen on the same screen next to the Transaction Journey/History tab.

14. Does the customer receive any intimation for a failed transaction?

Intimation for a failed tax transaction will be sent to the customer through SMS & e-mail.

15. How to generate the report for tax transactions?

The customer can generate the report for tax transactions by following the below steps:

Step 1: Log in to CIB

Scenario (a): In case the customer selects the ‘DASHBOARD’ option from the dropdown under the ‘Go directly on’ option, post clicking on the ‘Proceed’ button the customer will be redirected to the CIB DASHBOARD page

Scenario (b): In case the customer selects the ‘Tax’ option from the dropdown under the ‘Go directly on’ option, post clicking on the ‘Proceed’ button the maker will be redirected to the GIB Payment page

Step 2:  Click on the ‘Tax Payment Inquiry’ menu

Step 3: Select the date range

Step 4:  Select the appropriate Tax Type from the options given in the dropdown

Step 5:  Click on Generate Report.

1. What type of tax payments can be made through Remittance?

You can make different types of tax payments through Remittance including Goods and Services Tax - Online Information and Database Access or Retrieval (GST - OIDAR), Direct Tax (Tax Deducted at Source - TDS, Expected Loss - EL, Withholding Tax, etc.) and Indirect Taxes (Service Tax).

2. Who is eligible to make tax payments through Remittance?

Any foreign entity having tax liability payable to the Government of India (GST, Direct Taxes or Indirect Taxes) but not having any physical presence in the country is eligible to make tax payments through Remittance.

3. Is a Bank Account required in India to make tax payments through Remittance?

No. A customer does not require a Bank Account in India to make tax payments through Remittance.

4. In the event of an excess fund transfer, will the remitted amount be refunded to the client?

Yes. The amount can be refunded to the client:

Scenario 1 - Before Conversion - If the funds are yet to be converted, then no additional charges would be levied.

Scenario 2 - After conversion - If the funds have been converted and issue pertaining to excess funds has arisen, then the remitted amount would be refunded after adjusting relevant conversion charges, which shall be borne by the client

4. If the client falls under the category of a Non-Resident Taxable Person (NRTP), can they make GST payments through Remittance? If yes, what details need to be provided for processing the same?

1. Yes, if the client falls under the category of a Non-Resident Taxable Person (NRTP), they can make GST payments through Remittance.

2.The client would require the Temporary Reference Number (TRN), as generated on Government portal with challan for processing the tax payment."

5. How to onboard a customer for making Tax Payments through Remittance?

To avail services, the Customer’s Bank (remitting Bank) has to provide a one-time 6-pointer updated KYC to ICICI Bank Business Identifier Code ID (BIC ID) -- ICICINBBNRI through SWIFT (Society for Worldwide Interbank Financial Telecommunications) message. This will be valid for 2 years.

The 6-points covered in KYC are as below:

1. Registered Name of the Remitter/ Investor -- Name, if the investor is an Individual

2.Registration Number -- Unique Identification Number* in case the remitter is an Individual

3. Registered Address -- Permanent Address if the remitter is an Individual

4.Name of the Remitter's Bank

5.Remitter's Bank Account No.

6. Period of banking relationship with the remitter.

*KYC should be shared by the Remitting Bank of the client through SWIFT only. KYC shared through e-mail or MS Excel or any other mode will not be considered valid."

6. What is the validity period for the KYC?

The KYC validity for Tax Payment through Remittance is 2 years.

7. Is there an amount limit while making tax payments through Remittance?

No. There is no limit on the amount for making tax payments through Remittance.

8. What should be done in case of receipt of insufficient funds from the client?

In case of receipt of insufficient funds from the client:

Scenario 1: Client has to provide additional funds as per requirement

Scenario 2: Client has to generate challan as per the funds received to the Bank

Scenario 3: In case the client wants to reverse the payment, the same would be reversed after adjusting relevant conversion charges, which shall be borne by the client.

9. What is the process of making OIDAR Payment ?

Steps for making tax payment through Remittance:

1. Customer’s Bank (remitting) to provide one-time 6-pointer updated KYC to ICICI Bank BIC ID -- ICICINBBNRI through SWIFT message. This will be valid for 2 years.

2. Payment to be initiated and details to be shared with ICICI Bank:

a. Share filled template for OIDAR payment request on ICICI Bank e-mail ID – oidar.gst@icicibank.com

b. Foreign Currency (FCY) Remittance (Wire-transfer) to be sent to ICICI Bank NOSTRO Account (as per the details mentioned in Currency-wise SWIFT details sheet in the payment request template shared) along with corresponding SWIFT message (GSTN or PAN/TAN or Indirect Tax Identification No.) and Beneficiary Account details are required to be mentioned mandatorily) based on the details mentioned in the template for OIDAR payment request

3. Once the FCY fund is received by remittance in ICICI Bank NOSTRO, it will be converted to INR amount

4. Details of actual INR amount converted, after deducting all applicable charges, will be shared with the customer by ICICI Bank team

5. Basis the details shared, customer will generate a challan on the respective Government portal, for the exact INR amount converted and communicated and share the downloaded challan with oidar.gst@icicibank.com

6. The ICICI Bank team will process the OIDAR transaction basis the challan shared and confirm to the customer on successful payment completion

7. Customer has to download the final challan from the respective Government portals.

10. What is the policy for refunding funds if the necessary documents / mandatory details are not received from the client?

In the event that we are unable to process a payment due to non-receipt of the required documents or mandatory details in SWIFT as mentioned in the process note, from clients or any other issue, we will ensure a refund of the funds within 15 days, in accordance with RBI guidelines.

11. What are the mandatory details that need to be ensured before sending a SWIFT?

Mandatory details include:

A. Transaction Details;

1. Amount

2. GSTN or PAN/TAN or Indirect tax Identification no (as per requirement), which should be same in the SWIFT, Template and Challan.

B. Beneficiary Details :

1. BIC ID : ICICINBBNRI

2. SWIFT CODE (Field 56): XXXXXXXX

3. Correspondent Bank A/C No.: XXXXXXXX

4. BANK CLEARING CODE (Intermediary Bank) XXXXXXXX

5. Beneficiary Bank Details (Field 57): ICICI BANK LIMITED MUMBAI

6. Beneficiary Account Name: Overseas Taxpayer GST collection

7. Beneficiary Account No 0104SL0OIDAR

8. Purpose of remittance (Field 70/72) Provide GSTIN or PAN/TAN or Indirect Tax Identification No and e-mail ID

12. What is the TAT of FCY conversion?

If the funds are received before 4PM IST of a working day (basis respective currency market), then the conversion and processing will be done on the same day itself, otherwise it will be processed on the next working day of the bank.

13. How to determine foreign currency to be remitted against tax payment liability?

Steps for calculation of liability:

A. Identify Tax Liability - Determine the amount of Indian rupees (INR) you need to pay as taxes. This is usually based on your tax obligations in India.

B. *Derive GST on FC conversion - GST (INR) amount to be added to your tax INR liability amount (Refer indicative calculation to derive GST amount)

C. Exchange Rate – Check the exchange rates on our ICICI Bank website.

(“Refer TT Buying rate” column)

https://instantforex.icicibank.com/instantforex/forms/MicroCardRateView.aspx

D. **Derive Remittance Amount – Convert the INR amount into foreign currency using the exchange rate as displayed on website.

{Formula : Divide the Total INR Amount ( Tax Liability + GST amount) / TT Buying rate of the applicable currency.}

E. Remit the amount : Once you have calculated the foreign currency amount using the given formula , initiate the international cross border remittance (Wire transfer)

Refer indicative calculation to derive GST Amount.