NRI Seafarer FAQs

A premium savings account designed to offer seafarer professionals with power packed features, special offerings, personalized service, benefits for family in India, preferential rates on money transfer, and much more.

"You are eligible for the ICICI Bank NRI Seafarer Premia account if you:

Hold atleast one NRE or NRO Savings Account, singly or jointly operated, with ICICI Bank and Maintain a minimum Monthly average balance (MAB) of INR 5,00,000 at CASA level (OR) INR 25, 00,000 at Customer ID level (OR)Min remittances of USD 10,000 equivalent in the financial year

CASA level: Cumulative minimum average balance in all Saving/Non-interest bearing accounts under same customer ID.

Customer ID level: Monthly average balance in NRE Savings / Non interest bearing account + Monthly average balance in NRO Savings / Non interest bearing account + Month end balance in Fixed deposit/s and Recurring deposit/s within the same customer ID."

"If you already hold the requisite balances in your account, you can upgrade your account by placing a request at your nearest ICICI Bank branch or call our Customer Care. If you don’t hold the requisite balances in your account , fund your account to ensure required balances and then, place the request at your nearest ICICI Bank branch or call our Customer Care. You have an option to continue with the existing card or alternatively the new ICICI Bank World Debit Card will be sent to you on your specific request only. You can apply for the ICICI Bank World Debit Card through any of the following ways: Call our Customer Care Place a request through your Internet banking account Walk into any ICICI Bank branch in India and submit your request"

To be eligible for an NRI Seafarer Premia account, you need to have either NRE or NRO savings account relation with ICICI Bank.

To open a savings account- Customer needs to place a request to open NRE/NRO account, which can be done thorough -

• Call our Customer Care
• Walk into any ICICI Bank branch in India and submit your request.

As an NRI Seafarer Premia customer, you will get an ICICI Bank World Debit Card with a daily cash withdrawal limit of Rs. 100,000 from any ATM across India. You will also get a daily point-of-sale (POS) limit of Rs. 200,000 for purchases through the Card. The cash withdrawal and POS limits are subject to the availability of funds in your account.

You can customise your Debit Card limits by walking into any ICICI Bank branch and filling and submitting a simple request form. Also, you can request for customisation of limits by sending form to NRI cell, Mumbai.

There are no transaction charges or annual charges for the use of your ICICI Bank World Debit Card.

To register for 3D Secure click here.

Verified by Visa and Mastercard Secure Code is a service that allows you to protect your online purchases through a personal secure 6 digit numeric 3D secure password.

No. It will be asked only for those merchants that have enrolled for this service. As per RBI mandate, all merchants located in India have to be mandatorily registered for this service for online transactions.

You can re-register and create a new password by logging on to clickhere. If you forget your 3D Secure password when making an online purchase, you can quickly reset your password by clicking on the “Forgot your 3D Secure Password” link in the payment authentication screen during the purchase.

Yes debit cards linked to NRE and NRO account are enabled for online transaction. However debit cards linked to NRO accounts can be used only for domestic online transactions initiated on merchant website(s) based in India.

Please note Silver debit card linked to NRO account is not enabled for online transactions.

As an ICICI Bank NRI Seafarer customer, you will be provided with the following insurance covers:

• Personal air accident coverage worth Rs. 10,000,000
• Coverage upto Rs.25,000 in the event of loss of checked-in baggage in India and upto Rs10,000 for loss of passport in India.
• Coverage upto Rs. 1,00,000 against accident hospitalization in India
• Coverage upto Rs. 1,00,000 for travel to India in case of medical emergency arising on immediate family members

However, due to regulatory restrictions, insurance cover cannot be provided in all the countries. Depending on your current or permanent country of residence, free insurance cover might not be available to you. Please contact ICICI Bank for details. In permitted countries, the insurance cover is available to you as an option, subject to fulfillment of other eligibility criteria. The participation by a customer in insurance products is purely on a voluntary basis. There is no 'linkage' either direct or indirect between the provisions of banking services offered by the bank to its customers and use of the insurance products.

Insurance cover is a part of the product and will be available to you without any extra cost. However, you will be required to give an undertaking to accept the insurance cover. You can enjoy the insurance benefits as long as you maintain an NRI Premia status.

Travel insurance cover to NRI Premia customers is provided by ICICI Lombard General Insurance Company-Limited (“ICICI Lombard”). ICICI Bank shall not be liable for settlement or payment of any claims under the insurance cover or for any dispute arising between ICICI Bank customers and ICICI Lombard.

For lodging a claim, customers need to call ICICI Lombard Customer Care on 1800-209-8888. The Customer needs to indicate his NRI Premia status and quote his Customer ID/ Account number which will be the identifier for all insurance covers.

Alternatively, the customer can also write to:

Retails Claim, ICICI Lombard GIC,
4th Floor, Interface 11,
Malad Link Road,
Malad (W),
Mumbai – 400 064.

On receiving the customer request, ICICI Lombard will intimate the customer on the documents required and on the claim process.

Yes. All NRI Seafarer Premia customers are required to accept the general and product associated Terms & Conditions. In addition to this, the customer will also have to sign an undertaking to enable ICICI Bank to share his / her information with the insurance provider. This will be used to verify the customer identity in case of any claims.

NRI Family Banking is a product in which an NRI Seafarer Premia customer can link the ICICI Bank Savings account of his family members in India to his NRI account and thus, group their respective relationships (Savings Account, Term Deposit, Recurring Deposit), i.e. their Customer IDs with ICICI Bank, under a single ID called the 'Family ID'.

Only Savings Account holders, with the exception of the No Frills, HUF and current Account holders are eligible to form the Family ID. Account holders who have only Term Deposit or Recurring Deposit Accounts are not eligible to form a Family ID under NRI Family. Only Savings Account, Advantage Woman Savings Account, Senior Citizen Savings Account and Youngstars Savings Account are eligible to form the Family ID, under Savings Family.

Yes, two Savings Account holders can form a Savings Account Family ID. However,  the NRI Seafarer Premia customer ID has to be the primary customer ID in NRI Seafarer Premia Family ID.

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Only the primary member ie the NRI Premia account holder can add a new member in NRI Premia family ID.

It is mandatory that the NRI Seafarer Premia account holder be the Primary Customer ID in NRI Premia family ID.

Family members including parents, spouse, children, grand parents, grand children, in-laws and siblings of the NRI Premia account holder can be linked under the same Family ID.

A minimum of 2 and a maximum of 6 members (including the NRI primary holder)of a family can form a Family ID. NRI Seafarer Premia account holder has to mandatorily be Primary Customer ID holder in the NRI family ID.

NRI Family Banking is available in the following 2 variants:

• NRI Pro family
• NRI Premia family
• NRI Seafarer Premia

Only NRI Premia applicant needs to maintain the requisite Monthly average balance (MAB). Other family members don’t need to maintain monthly average balance.

Yes, a new member can be added to the NRI Family ID at a later date. The Family Banking Application Form is to be filled-in and signed by the Primary Customer ID holder ie NRI Seafarer Premia customer.

No, only Primary customer ID holder ie NRI Seafarer Premia applicant can close the Family ID relationship with ICICI Bank.

A concierge service is a speciality service designed to provide assistance in managing your daily personal and professional tasks, or "to do" lists. It operates as your very own personal assistant and offers specific services depending on your needs.

It helps to save time, eliminate stress and help you relax while we take care of the finer details. We aim to service your requests to your satisfaction using our extensive network of vendors and professionals.

We offer a range of services. These are listed below:

• Dining Referral and Reservation Assistance
• Hotel Referral and Reservation Assistance
• Airline / Car Transfer/ Rail Reservation
• Airport Lounge Access
• Flower and Gift Delivery Assistance
• Golf Course Referral and Reservation Assistance
• Special Events and Performance Assistance
• Spa, Fitness Center and Sports Center Information and Referral Assistance

The concierge team is available 24x7, 365 days a year.

Concierge is a complimentary service available to only NRI Premia customers. Contact at +91 11 40608652 or send an e-mail to icicinripremia@aspirelifestyles.com

Being NRI Seafarer Premia customer you do not pay any extra costs for our services and referrals. In case you choose to make a booking or place an order through concierge, you need to pay only towards the cost of the purchase/ order.

In case your request involves a payment, you will be asked to enter your card details on our IVR service. This RBI authorised mode of payment is completely safe and secure.

We provide the complete details of the applicable charges for any bookings/ purchase through concierge prior to initiating the payment process.