The Bank also has a Disaster Recovery (DR) plan to ensure continuity of critical services to customers and availability of identified critical systems during significant disruptions. The DR plan for the identified critical applications are reviewed and maintained to incorporate changes in the application or environment and are subject to modification based on the reviews. The efficacy of the DR plan is established through periodic DR drills.

Business continuity and recovery drills are conducted to assess the Bank’s ability and readiness to combat disasters, to ensure continuity of critical business processes at an acceptable level and limit the impact of the disaster on people, processes and infrastructure.

During fiscal 2023, the Bank, with the help of an external agency, carried out resilience assessment against a scenario based on probability of simultaneous occurrence of extreme physical climate events in data centre/DR setup/operations hub. For this purpose, the Bank has tagged the critical locations with the details of latitude and longitude. The locations were geocoded, paired and probability of simultaneous impact above a threshold, on account of one or more extreme climate events/physical risk such as earthquake and cyclones, cyclonic floods were assessed. Based on the assessment it was concluded that for any of the paired locations, the possibility of simultaneous impact is remote.