Check FASTag Balance & Status (Step-By-Step Guide)

Now reduce the time you spend at toll plaza by avoiding payments in cash using the smart FASTag option. Many of you know about the application and recharging process, but do you know how to check FASTag balance. Let's get to know more about it in this article.

Every vehicle is liable to pay money at toll stations before going onto a national highway. One of the biggest problems toll plazas create is traffic congestion as people still use cash for paying the toll amount. Thanks to the recent announcement by the Government to make FASTag as a mandatory toll payment method, the toll payment is now fast and easy.

FASTag is an online toll payment facility that uses Radio-Frequency Identification (RFID) enabling automatic deduction of toll charges when a vehicle passes by the plaza. You don't have to wait in the long queue; you can pass through the FASTag lane, the toll station workers read the tag and deduct the fee accordingly. While FASTag has gained its popularity recently due to its compulsion, you may know how to recharge it, and many may not be aware of how you can view the balance. Let's get to know how you can do FASTag balance check.

Step-By-Step Guide How to Check FASTag Balance

As a user of the solution, you can check FASTag balance through different modes like online, SMS, mobile application and Customer Care helpline:

Checking Balance on Website:

You have access to FASTag through 13 banks (agency to mention the source here)– where you can apply for a FASTag, recharge and check balance. Here's how you can check the balance on the website:

• Visit the website of your bank
• Log in to the FASTag Portal (if he/she has ICICI Bank FASTag, he/she needs to click here to log in
• Click on View Balance option

Check Fastag Balance on Mobile Application

• Log in to e Toll App by ICICI Bank app with your credential
• You can view the balance amount applicable to your wallet
• Click on the Tag Account Number to check your Tag Account balance

SMS update for every toll amount deduction:

Once you register for the FASTag service, you will get an SMS update every time the toll amount gets deducted. Along with the deduction amount, you will also be informed about your FASTag Account balance, notifications on low balance, toll payments, recharge confirmations, among others.

Customer Care Helpline: 

To view FASTag balance through Customer Care helpline, you can simply give a missed call to a toll-free number:  8010928888 or SMS ETCBAL Vehicle Registration Number to 5676766. The mobile number should be registered with the prepaid wallet of the National Highways Authority of India (NHAI).

If you haven't used the FASTag yet, make sure you apply for one today. You can also apply for FASTag through ICICI Bank, where you can recharge, view the balance and get other updates using a dedicated eToll by ICICI Bank mobile app.

If you are an ICICI Bank FASTag customer, SMS ETCBAL Vehicle Registration Number XXXXXXX or give a missed call on 801092888 from your registered mobile number.

Terms and Conditions apply.

FAQ

How can I check my FASTag balance?

You can check your FASTag balance through the iMobile Pay app/ NPCI portal or SMS.

Through iMobile Pay app/ NPCI portal

• Log in to the iMobile Pay app or visit the NPCI portal and enter the required details to check your FASTag balance.

Through SMS

• Receive SMS updates on your registered mobile number.

How can I check whether my FASTag status is active or inactive?

• To check your FASTag status, log in to the ICICI Bank iMobile Pay app or visit the NPCI portal and follow the required steps.
• If you prefer not to use the app/ portal, you can contact Customer Care to know about your FASTag status over the phone.

What information do I need to provide to check my FASTag status or balance?

To check your FASTag status or balance, you will need to enter the username and password of your FASTag Account. Another option is to provide your mobile number so that you can receive SMS updates related to your FASTag status or balance.

What if I forget my FASTag ID number?

In case you forget your FASTag ID number, call on the FASTag customer service number provided by NHAI and they will help you locate your Customer ID. This approach ensures you can quickly get help if you are unsure about your FASTag balance or any other information. It is a convenient option for resolving any queries related to your account, hence ensuring smooth use of your FASTag.

How often should I check my FASTag balance?

You should check your FASTag balance based on the frequency of usage. If you travel frequently then it is recommended to check your balance every week.

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