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Priority Assistance
- Senior citizen desk: A dedicated senior citizen desk for quick service at all branches
- Doorstep banking: For cash deposits/withdrawals, DD or cheque pickup services, KYC documents and life certificate submission at no additional charges
- Phone Banking: For any queries, call 1800 1080.
Retirement Solutions
- Fixed Deposits (FD): Attractive interest rates with quarterly payout
- Senior Citizen Savings Scheme (SCSS): Higher returns with tax benefits
- National Pension System (NPS): Quarterly interest payouts with tax benefits
- Public Provident Fund (PPF): Guaranteed & tax-free returns
- ICICI Direct Prime: eATM - Money credited to your account within 5 minutes of selling shares
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Banking anytime, anywhere
- Form 15H: Digital submission of Form 15H through Internet Banking or the iMobile Pay app
- Fund transfers: Safe and secure fund transfers at your fingertips
- FD online: Instant opening of an FD through Internet Banking or the iMobile Pay app
- Tax payments: Secure digital payment of taxes.
Essential Services
- Life certificate: Digital submission available for ICICI Bank & non ICICI Bank customers*
- Passbook update: Service available at branches
- SCSS/NPS/PPF:
• SCSS: Quarterly interest payouts
• NPS: Instant online PRAN journey
• NPS/PPF: Online fund transfers
- Disclaimer: Life certificate submission available digitally for ICICI Bank customers through doorstep banking. Non ICICI Bank customers can visit any branch.
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Safety and security for digital banking
- Two-step verification for online fund transfers
- Facilities for online transactions through Debit Cards and Credit Cards
• Block/unblock transactions
• Set payment limits
- Timed logouts: Inactive users are logged out automatically
- Protection: End-to-end 256-bit encryption
Senior Citizen services at your fingertips
Financial Blogs
Senior Citizen Solution FAQs
How does ICICI Bank ensure safety and security of its customers?
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To ensure safety and security of our customers, we use multiple features like two-step verification for fund transfers, blocking/unblocking of online transactions, timed logouts for inactive users and many more.
Is it possible for me to get my queries resolved from the comfort of my home?
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You can avail our doorstep banking facility by calling on 1800 1080 from your registered mobile number at no additional cost.
Is there a helpline or customer support that I can contact in case of any queries?
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Yes, ICICI Bank provides dedicated customer support. You can call 1800 1080 from your registered mobile number for any queries.