Terms and Condition

I. Definitions

• "Alliance Partner" shall mean "Ezeego One Travel and Tours Limited", who has entered into an alliance agreement with ICICI Bank for purpose of providing the Offer.
• "ICICI Bank Net Banking User" shall mean a person who holds an ICICI Bank savings account, loan / facility account(s), depository account(s) and/or any other type of account(s), so maintained with ICICI Bank or its Affiliate which are eligible account(s) for purposes of ICICI Bank Net Banking Service(s) and who has received communication from ICICI Bank with respect to the Offer.
• "ICICI Bank Net Banking Service(s) "shall mean internet banking services of ICICI Bank offered to ICICI Bank Net Banking User.
• "Card" shall mean an ICICI Bank VISA / AMEX / Master Card credit card and/or ICICI Bank debit card and/or ICICI Bank prepaid card any other card issued by ICICI Bank
• Card Holder/s" shall mean such customer/s to whom a Card has been issued and who is authorized to hold the Card.
• The offer will be applicable on the use of ICICI Bank Credit/ Debit Cards, or ICICI Bank Net banking services on ICICI Bank payment gateway, whether provided by ICICI Bank, or any other service providers appointed by ICICI Bank . Alliance partner can use other gateway for the above said promotion if the ICICI gateway is down or if the gateway is having functional issues on mutual consent. Also Alliance partner to ensure that the site is not down or shut down during the promotion period as defined above.
• "Offer" shall mean such cashback(s) / discount(s) / benefit(s) provided by the Alliance Partner on purchase of any eligible products on www.ezeego1.com using ICICI Bank net banking services during the Offer Period on the Website.
• "Offer Period" shall mean the period commencing from 01st April 2016 to March 31, 2018, both days inclusive.
• "Primary Terms and Conditions" shall mean the terms and conditions applicable to ICICI Bank’s Internet banking facility/ service.
• "Products/Services" shall mean the goods/benefits/facilities offered by the Alliance Partner.
• "Website" shall mean the following website of the Alliance Partner ie www.ezeego1.com
• "Void Transaction" shall mean any transaction wherein the transaction has taken place but has been cancelled /rejected /unsuccessful by Alliance partner

All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. These terms ("Terms") shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

II. Offer

• Get 10% cashback on booking any hotel within India with maximum cashback of Rs 3,000 per transaction.
• Get 10% cashback on booking hotels outside India up to a maximum capping of Rs 4,000 per transaction.

The availability of the offer to the customer is on the basis of following premises

• Valid on ICICI bank net banking user/ cardholders from 01st April 2016 to March 31, 2018, both days inclusive.
• Participation in the Offer by the ICICI Bank Net Banking User/ Credit card & Debit Card Holders is on a voluntary basis.
• The ICICI Bank Net Banking Users / Credit card /Debit Card/Prepaid/Gift card holders may avail the Offer during the Offer Period
• This Offer cannot be clubbed with any other Offer that may be made available to the ICICI Bank Net Banking User/Card Holders by the Alliance Partner.
• The Offer is non-transferable, non-binding and non-encashable.
• The Offer is not valid for Void Transactions

Steps to avail the offer

• Log on to www.ezeego1.co.in/icici-bank
• Select your relevant service.
• Enter the relevant promo code
• Make payment online using ICICI Bank Net Banking/Credit card/Debit card

III. Terms & Conditions as prescribed by Alliance Partner

ezeego1 Domestic Hotel Offer - 10% Cash back

• This offer is valid for Indian citizens only.
• Offer is valid only for adults on twin sharing basis. Extra adult or child will not be applicable under the offer.
• The offer is valid on bookings made 20th March to 30th June 2018 only
• Offer is valid for bookings made using your ICICI BankMaster / Visa Credit and Debit Cards or Net Banking only.
• Bookings have to be made online on our website www.ezeego1.com or by calling on 022 – 71969797

Get 10% cash back on booking any hotel within India with maximum cash back of Rs. 3000 per transaction.

• To avail the offer, kindly enter ‘EZHOTELS‘in the Promo code section on the payment page. Note - validation of promo code does not guarantee cash back, terms and conditions have to be met.
• On validation of the promo code, an instant discount of Re. 1 will be given. The actual cash back will be refunded to your card account within 15 working days of completion of travel. The amount will reflect in your card account within 3-14 days from date of processing depending on your bank.
• Cash back amount will be processed on NET amount after deducting service tax.
• All bookings would be subject to availability at the time of booking and will be governed by the standard hotel booking terms and conditions.
• Bookings made under this offer are not refundable i.e. booking will not be refunded on cancelations of bookings made under the offer.
• Offer will not be valid i.e. cash backs will not be given if transaction amount is refunded entirely or partially for any reason whatsoever.
• One amongst the passengers travelling should be holding the name on the credit card used for the payment.
• This promotion is funded from a special promotional budget created by Ezeego1.
• Ezeego1 shall not guarantee or be held responsible or liable for any product or service offered by the hotel group which is not within the control of Ezeego1.
• All disputes related to the offer shall be the subject matter of the jurisdiction of the Mumbai High Court. The prevailing statutory laws of India shall be applicable to the offer.
• This offer cannot be combined with any other offer currently applicable on www.ezeego1.com for the same products.
• The Offer is not open to the relatives and employees of Ezeego1, travel agents and its associate companies.

ezeego1 International Hotel Offer - 10% Cash back

• This offer is valid for Indian citizens only.
• Offer is valid only for adults on twin sharing basis. Extra adult or child will not be applicable under the offer.
• The offer is valid on bookings made between 20th March to 30th June 2018 only
• Offer is valid for bookings made using your ICICI BankMaster / Visa Credit and Debit Cards or Net Banking only..
•  Bookings have to be made online on our website www.ezeego1.com or by calling 1800 209 0800 (Toll Free) or 098675 65900 (GSM)
•  Get 10% cash back on booking hotels outside India up to a maximum capping of Rs. 4000 per transaction.
• To avail the offer, kindly enter 'EZHOTELS' in the Promo code section on the payment page. Note - validation of promo code does not guarantee cash back, terms and conditions have to be met.
• On validation of the promo code, an instant discount of Re. 1 will be given. The actual cash back for domestic hotel booking will be processed to your card account within 21 working days after receiving complete payment. The amount will reflect in your card account within 3-14 days from date of processing depending on your bank.
• Cash back amount will be processed on NET amount after deducting service tax.
•  All bookings would be subject to availability at the time of booking and will be governed by the standard hotel booking terms and conditions.
•  In case of non availability of rooms, an alternate will be offered. Any difference in price for the alternate offer will be payable by the customer.
•  Cancellation/ Amendment charges will be applicable as per the hotel policy. Any cancellations during peak period may attract up to 100% retention.
• Apart from the amendment / cancellation charges levied by the hotels, ezeego1 will charge a handling fee of Rs.500/ per booking for all amendments / cancellations. Refunds if any will be processed only after deducting the same.
• We require the following documents in order to release your vouchers for international hotel bookings
• a. Copy of the first 2 and last 2 pages of the traveler's valid passport
• b. BTQ form duly filled in and signed by the traveler
• c. Copy of Proof of Address (any one of the below)
• a) Telephone Bill
• b) Electricity Bill
• c) Latest Bank Statement
• d) Letter from any recognized Public Authority
•  Additionally terms & conditions as mentioned in the hotel section (on the website) are applicable.
•  This promotion is funded from a special promotional budget created by Ezeego1.
•  The Terms and Conditions of this promotion are subject to change without any prior notice.
•  Ezeego1 shall not guarantee or be held responsible or liable for any service offered by the hotels and ground handlers which is not within the control of Ezeego1.
• Ezeego1 reserves the right to deny cash back to any customers who are found to directly or indirectly, voluntarily or involuntarily, violate or manipulate any of the above conditions.
• All disputes related to the offer shall be the subject matter of the jurisdiction of the Mumbai High Court. The prevailing statutory laws of India shall be applicable to the offer.
•  This offer cannot be combined with any other offer currently applicable on www.ezeego1.com for the same products.
• The offer cannot be used by any employee, affiliates or travel agents of Ezeego1.

IV. Terms and conditions prescribed by ICICI Bank

• ICICI Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the Products/Services under the Offer provided by Alliance partner
• Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the ICICI Bank Net Banking User/ ICICI bank Credit & Debit cards holder due to provision of the Offer, shall be to the sole account of the ICICI Bank Net Banking User/ ICICI bank Credit & Debit cards holder. Tax deducted at source, if any, on the monetary value of the Offer shall be payable by the ICICI Bank Net Banking User/ ICICI bank Credit & Debit cards holder.
• All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at complaints@ezeego1.com without any reference to ICICI Bank. The same shall be addressed by Alliance partner, only up to a period of 15 days after the date of transaction/purchase.
• The existence of a dispute, if any, regarding the Offer shall not constitute a claim against ICICI Bank and shall be addressed directly by Alliance partner
• ICICI Bank reserves the right to disqualify the Program Partner/s or Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Card.
• ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services or the assured gifts / prizes.
• The Program is not available wherever prohibited and / or on merchandise / products / services for which such programs cannot be offered for any reason whatsoever.
• All communication / notices with regard to this offer should be addressed alliances@ezeego1.com
• The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
• ICICI Bank / Alliance partner reserve the right to modify/ change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. ICICI Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.
• If the ICICI Bank Net Banking User/Cardholder ceases to be a ICICI Bank Net Banking User/Cardholder at any time during the currency of the Offer Period, all the benefits under the Offer shall lapse and shall not be available to the ICICI Bank Net Banking User/Cardholder.