Terms and Condition

I: DEFINITIONS

• “Alliance Partner” shall mean “Musafir.com India Pvt. Ltd”, who has entered into an alliance agreement with ICICI Bank for purpose of providing the Offer.
• “ICICI Bank Net Banking User” shall mean a person who holds an ICICI Bank savings account, loan / facility account(s), depository account(s) and/or any other type of account(s), so maintained with ICICI Bank or its Affiliate which are eligible account(s) for purposes of ICICI Bank Net Banking Service(s) and who has received communication from ICICI Bank with respect to the Offer.
• “ICICI Bank Net Banking Service(s) “shall mean internet banking services of ICICI Bank offered to ICICI Bank Net Banking User.
• “Card" shall mean an ICICI Bank VISA / AMEX / Master Card credit card and/or ICICI Bank debit card and/or ICICI Bank prepaid card any other card issued by ICICI Bank
• Card Holder/s" shall mean such customer/s to whom a Card has been issued and who is authorized to hold the Card.
• The offer will be applicable on the use of ICICI Bank Credit/ Debit Cards, or ICICI Bank Net banking services on ICICI Bank payment gateway, whether provided by ICICI Bank, or any other service providers appointed by ICICI Bank .
• “Offer” shall mean such discount(s) /benefit(s) provided by the Alliance Partner on purchase of any products on in.musafir.com using ICICI Bank net banking services during the Offer Period on the Website.
• “Offer Period” shall mean the period commencing from March 01, 2017 to July 31, 2017, both days inclusive.
• "Primary Terms and Conditions" shall mean the terms and conditions applicable to ICICI Bank’s Internet banking facility/ service.
• “Products/Services” shall mean the goods/benefits/facilities offered by the Alliance Partner.
• “Website” shall mean the following website of the Alliance Partner ie in.musafir.com
• “Void Transaction” shall mean any transaction wherein the transaction has taken place but has been cancelled /rejected /unsuccessful by Alliance partner
  
  All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. These terms (“Terms”) shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

II: OFFER:

Domestic Flight: Upto Rs. 700 off on booking domestic flight

International Flights

The availability of the offer to the customer is on the basis of following premises

• Valid on ICICI bank net banking user/ cardholders from March 01, 2017 to July 31, 2017, both days inclusive.
• Participation in the Offer by the ICICI Bank Net Banking User/ Credit card & Debit Card Holders is on a voluntary basis.
• The ICICI Bank Net Banking Users / Credit card /Debit Card/Prepaid/Gift card holders may avail the Offer during the Offer Period
• This Offer cannot be clubbed with any other Offer that may be made available to the ICICI Bank Net Banking User/Card Holders by the Alliance Partner.
• The Offer is non-transferable, non-binding and non-encashable.
• The Offer is not valid for Void Transactions

Steps to avail the offer

• User logs on to Musafir.com
• Selects the desired flight
• Enters a Valid Promo code
• Enters Personal details
• Make Payment using his ICICI Bank Credit / Debit card or Net banking

Customer Support Matrix

• For further details with reference to the offer made by Musafir.com kindly Call 96 99 99 10 10 between 10AM and 8PM working day ( Mon-Sat)

III: Terms & Conditions as prescribed by Alliance Partner

• This offer is brought to you solely by Alliance partner. ICICI Bank is only communicating this offer on behalf of Alliance partner.
• The offer is exclusively for ICICI bank customers only to whom the offer has been communicated via any of the mode(e.g e-mailer, sms, direct mailer, credit card statement insert or any other means of communication)
• ICICI Bank and Alliance partner reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
• All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at crm@in.musafir.com without any reference to ICICI Bank. The same shall be addressed by Musafir.com, only up to a period of 7 days after the date of transaction/purchase.
• Date change is allowed, customers has to inform Musafir minimum one working day prior and between 10AM and 8PM working day ( Mon-Sat) to departure and have to bear the additional charges if required, else they can contact the respective Airline offices directly
• Name changes are not allowed, however customer has to call up the respective airline directly. Privacy policy for the Musafir website, prior to providing such information.
• The prices of the products and / or services are exclusive of taxes and the tax liability, duties, levies by whatever name called in connection with the offer shall be borne by the Customer.
• In case of any disputes, Cardholders/Netbanking users are required to present the relevant online payment receipts and booking confirmation evidence for further investigation by the ICICI Bank. In all such cases, the decision of ICICI Bank & Musafir.com shall be treated as final.
• ICICI Bank & Musafir.com reserves the right at any time, without prior notice to add, alter, modify, change or vary all or any of these Terms and Conditions or to replace wholly or in part, the above offer by another offer, whether similar to above offer or not, or to withdraw it altogether.
• All purchases made under the Promotion shall be subject to applicable cancellation/date change rules. In case of a cancellation, Musafir.com shall reverse the discount and shall not provide additional discount coupons to the customer.
• Pictures of products shown in the communication sent to the customer either through mailers or advertised on our website, are representative only and may not bear a resemblance to the actual products.
• Products offered under this program are subject to availability & ICICI Bank nor Musafir.com shall be liable for non-availability.
• Under no circumstance will the offer/discount being offered under this Program be settled with cash in lieu by www.musafir.com.
• All government Levies like Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the Net-banking user/s/Cardholder/s as applicable at the time the respective Programs were offered.
• Prior to using the Musafir.com website, the Customer should read and understand the User Agreement of the said website and proceed to make purchases only if the Account holder agrees to abide by the same.
• All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at help@in.musafir.com or 96 99 99 10 10 The same shall be addressed by Musafir.com only up to a period of 15 days after the date of transaction/purchase.
• All communication / notices with regard to this offer should be addressed to Musafir.com Pvt Ltd address HDIL, Kaledonia Bldg, 5th Floor, Office No.502, ‘A’ Wing, Opp. Vijay Nagar, Sahar Road, Andheri (East), Mumbai – 400069. India.

IV. Terms and conditions prescribed by ICICI Bank

• ICICI Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the Products/Services under the Offer provided by Alliance partner
• Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the ICICI Bank Net Banking User/ ICICI bank Credit & Debit cards holder due to provision of the Offer, shall be to the sole account of the ICICI Bank Net Banking User/ ICICI bank Credit & Debit cards holder. Tax deducted at source, if any, on the monetary value of the Offer shall be payable by the ICICI Bank Net Banking User/ ICICI bank Credit & Debit cards holder.
• All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at crm@in.musafir.com without any reference to ICICI Bank. The same shall be addressed by Alliance partner, only up to a period of 15 days after the date of transaction/purchase.
• The existence of a dispute, if any, regarding the Offer shall not constitute a claim against ICICI Bank and shall be addressed directly by Alliance partner
• ICICI Bank reserves the right to disqualify the Program Partner/s or Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Card.
• ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services or the assured gifts / prizes.
• The Program is not available wherever prohibited and / or on merchandise / products / services for which such programs cannot be offered for any reason whatsoever.
• All communication / notices with regard to this offer should be addressed crm@in.musafir.com
• The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
• ICICI Bank / Alliance partner reserve the right to modify/ change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. ICICI Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.
• If the ICICI Bank Net Banking User/Cardholder ceases to be a ICICI Bank Net Banking User/Cardholder at any time during the currency of the Offer Period, all the benefits under the Offer shall lapse and shall not be available to the ICICI Bank Net Banking User/Cardholder