Karma experience - holiday resorts offer for Goa, Kerala, Jaipur, Dharamshala

Terms and Condition

I. DEFINITIONS

• “Alliancepartner” shall mean Prestige Holiday Resorts LLP (Karma Group), who has entered into an alliance agreement with ICICI Bank for purpose of providing the Offer.
• “Customer/s” for the purpose of this Offer shall mean a person who is using ICICI bank Netbanking services or holds a valid VISA/MASTER Credit Card issued by ICICI Bank and who has received communication from ICICI Bank with respect to the Offer.
• “ICICI BankNetBankingUser” shall mean a person who holds an ICICI Bank savings account, loan / facility account(s), depository account(s) and/or any other type of account(s), so maintained with ICICI Bank or its Affiliate which are eligible account(s) for purposes of ICICI Bank Net Banking Service(s) and who has received communication from ICICI Bank with respect to the Offer.
• “Cardholder” shall mean a customer to whom the Facility has been granted by virtue of such customer holding a Card.
• "Card" shall mean Credit card, which has been issued by ICICI Bank and is valid and subsisting during the Program Period.
• “Offer” shall mean instant discount/benefit provided by the "Alliance partner" on purchase of Products/Services using ICICI Bank Credit or Net Banking services.
• “OfferPeriod” shall mean the period commencing from June 1, 2019 to August 31, 2019, both days inclusive.
• "Website" shall mean the following "website" URL: www.karmaexperience.in of the "Alliance partner"
• VoidTransactions"shall mean wherein the transaction has taken place but has been rejected /cancelled/ been unsuccessful at the ""website"" of the "Alliance partner".
• "Primary TermsandConditions" shall mean the terms and conditions applicable to ICICI Bank’s Internet banking facility/service.
• “Products/Services” shall mean the goods/benefits/facilities offered by the Alliance Partner.

All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. These terms (“Terms”) shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

II. OFFER

This holiday offer is priced at ₹2,995/- for 3 nights for a family (husband, wife and 2 children) and is inclusive of breakfast, a VIP preview, 50% spa discount and all applicable taxes. This holiday offer is applicable for stay at any of the Karma resorts located in Goa, Kerala, Jaipur and Dharamshala.

The availability of the offer is based on the following criteria:

• To avail benefits under the Offer the ICICI Bank Net Banking User/Cardholder shall be required to make a call to the Alliance Partner’s specified call center and book during the Offer Period from June 1, 2019 to August 31, 2019, both days inclusive.
• The Offer is valid only for select set of ICICIBankNetBankingUser(s)/Cardholder(s) selected at the sole discretion of ICICI Bank and who have received communication about the Offer from ICICI Bank, during the Offer Period.
• Participation in the Offer by the ICICI Bank Net Banking User/s/Cardholder(s) is on a voluntary basis.
• The ICICI Bank Net Banking User/s /Cardholder(s) may avail the Offer during the Offer Period or until the stock lasts, whichever is earlier.
• This Offer cannot be clubbed with any other Offer that may be made available to the ICICI Bank Net Banking User/s/Cardholder(s) by the Alliance Partner.
• The Offer is non-transferable, non-binding and non-encashable.
• The Offer is not valid for Void Transactions

III) StepsToAvailTheOffer

• Make a call for booking on any of the following numbers: (080) 61314855, (080) 6131 4856, (080) 6131 4857
• Verify all terms and conditions applicable.
• Select your preferred Karma resort.
• Block your dates and make your payment through your ICICI Bank Credit Card at the time of booking.
• Offer valid till August 31, 2019.

IV) TERMS PRESCRIBED BY THE ALLIANCE PARTNER

• This offer is applicable only to married couples between the ages 30 to 65 years.
• This offer is not applicable for group bookings and singles.
• This offer includes only accommodation, breakfast at the in-house restaurant and 50% Karma Spa discount.
• Swimming pool, Children’s Club, Gym are at no extra cost.
• As a part of this offer, the guest and the guest’s family are mandatorily required to attend a personalized VIP preview showcasing the Karma Group and its fantastic array of resorts throughout the world. This exciting VIP preview arranged by a Karma Holiday Consultant will last approximately 2 hours with provision for refreshments.
• Karma Experience reserves the right to charge for the accommodation at the rate of ₹6,000/- per night, should the guest refuse to attend the VIP preview of Karma Group.
• As per the Government of India regulations, upon check-in, valid and original ID for all the adult guests are required to be presented.
• Karma resorts reserve the right to refuse entry to guest(s) without valid ID or to guest(s) other than those named on the confirmation letter.
• Guests must hold a valid ICICI Bank Credit Card which will be asked to be presented at the time of check-in.
• A refundable security deposit of ₹4,000/- by the guest is mandatory at the time of check-in.
• Karma Group reserves the right to provide alternative accommodation at any of Karma Group Resorts or their partner hotels/resorts.
• This offer is only for ICICI Bank credit holders only and is non-transferable.
• This offer cannot be availed by staff of Karma Group.

V. GENERAL TERMS PRESCRIBED BY ICICI BANK

a) Terms prescribed by for ICICI Bank Netbanking Users

• The offer is brought to you by the Alliance partner. ICICI Bank is only communicating the offer on behalf of the Alliance Partner
• The Offer is valid only for select set of ICICI Bank Net Banking User(s) selected at the sole discretion of ICICI Bank and who have received communication about the Offer from ICICI Bank, during the Offer Period.
• Participation in the Offer by the ICICI Bank Net Banking User/s is on a voluntary basis.
• The ICICI Bank Net Banking User/s may avail the Offer during the Offer Period or until the stock lasts, whichever is earlier.
• This Offer cannot be clubbed with any other Offer that may be made available to the ICICI Bank Net Banking User/s by the Alliance Partner.
• The Offer is non-transferable, non-binding and non-encashable.
• The Offer is not valid for Void Transactions
• ICICI Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the Products/Services under the Offer provided by the Alliance Partner.
• Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the ICICI Bank Net Banking User/s due to provision of the Offer, shall be to the sole account of the ICICI Bank Net Banking User/s. Tax deducted at source, if any, on the monetary value of the Offer shall be payable by the ICICI Bank Net Banking User/s.
• All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at without any reference to ICICI Bank. The same shall be addressed by the "Alliance partner", only up to a period of 2 days after the date of transaction/purchase.
• The existence of a dispute, if any, regarding the Offer shall not constitute a claim against ICICI Bank and shall be addressed directly by the "Alliance partner".
• The existence of a dispute, if any, regarding the Offer shall not constitute a claim against ICICI Bank and shall be addressed directly by the "Alliance partner"
• The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
• ICICI Bank/Alliance Partner reserve the right to modify/ change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. ICICI Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.
• If the ICICI Bank Net Banking User ceases to be an ICICI Bank Net Banking User at any time during the currency of the Offer Period, all the benefits under the Offer shall lapse and shall not be available to the ICICI Bank Net Banking User.

b)TermsandconditionsprescribedICICIbankCredit&DebitCardHolders

• ICICI Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services offered by the alliance partner. Any dispute or claim regarding the goods, services and assured gifts / prizes must be resolved by the Card Holder/s with the alliance partner directly without any reference to ICICI Bank.
• ICICI Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services / offer availed by the Card Holder/s under the alliance offered by the alliance partner.
• ICICI Bank reserves the right to disqualify the alliance Partner/s or Card Holder/s from the benefits of the alliance if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the alliance or otherwise by use of the Card.
• The Offer is sponsored by the alliance Partner and the Card Holder/s shall be bound by the terms and conditions stipulated by the alliance Partner in this regard.
• ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services.
• The Offer is not available wherever prohibited and / or on merchandise / products / services for which such alliances cannot be offered for any reason whatsoever.