Bank Accounts
What are Inactive and Dormant accounts?
Inactive Account: If you do not do any transactions through your savings account for more than 12 months, the account will be classified as "Inactive".
Dormant Account: If you do not do any transactions through your savings account for more than 24 months, the account will be classified as "Dormant".
This is a measure to safeguard your interest, as it is possible that you may not be monitoring your account.
What are the restrictions on Inactive and Dormant accounts?
Inactive Account restriction: If your account becomes Inactive, we will not be able to process the following requests :
- Request for deliverables like Debit Card , Cheque Book, Intenet Banking User ID/Password
No other requests or services will be denied in case your account is inactive
Dormant Account restrictions: If your account becomes Dormant, we will not be able to process your instructions for:
- Issuance of chequebook/ deliverables
- Renewal of ATM/ Debit Card
- Requests for change of address, contact number, email address
- Transactions through ATM, Internet Banking and Phone Banking
How can you activate your Inactive or Dormant account?
Inactive Account Activation: You can activate your Inactive account in the following ways:
- Withdraw or deposit money in your account through Cheque or ATM
- Funds Transfer into the account through Money2India.com
- Bill Payment
Internet Banking : You can activate your Inactive account as follows:
- Login to Internet Banking ->Service Requests -> Activation of Inactive/Dormant Account ->Fill in the details and submit your request
- Call our 24-hour Customer Care.
- Write to us at nri@icicibank.com.
- Visit your nearest branch in India.
*Cash deposit is not applicable for NRE accounts. For INR cheque deposit in NRE account , proof of source of funds is required.
Dormant Account Activation: In order to normalize your account (from dormant stage), you may use any one of the following channels:
- Send an account-activation request to ICICI Bank Limited, RPC Mumbai, Autumn Estate, 5th Floor, 'A' Wing, Near Mhada, Chandivali, Andheri (E), Mumbai - 400 072. INDIA
- Write to us by logging in www.icicibank.com and placing the request through "Service Request" option available in your Internet Banking
- Call us on +91 40 23128925, if you are currently residing abroad or in India
- If you are in India, Visit the nearest ICICI Bank Branch and submit an account-activation letter along with your passport copy
Toll Free Number:
US/Canada: 1 866 ICICI 4 U;
Singapore: 800 101 2553;
UK: 0 8081 314 151;
India: 1800 22 4848
Internet Banking : You can activate your Inactive account as follows:
- Login to Internet Banking ->Service Requests -> Activation of Inactive/Dormant Account ->Fill in the details and submit your request
- Call our 24-hour Customer Care.
- Write to us at nri@icicibank.com.
- Visit your nearest branch in India.
*Cash deposit is not applicable for NRE accounts. For INR cheque deposit in NRE account , proof of source of funds is required.