From an unskilled worker to the owner of a service centre - Ajay Tiwari, Bhilai, Chhattisgarh

मैं अजय तिवारी हूं, भिलाई में पैदा हुआ और पला-बढ़ा हूं। मैं एक डिग्री हासिल करना चाहता था लेकिन मेरी कठिन परिस्थितियों के कारण मैं कक्षा १२ से आगे पढ़ाई नहीं कर पाया। (I am Ajay Tiwari, born and brought up in Bhilai. I wanted to pursue a degree but my tough circumstances did not allow me to study beyond Standard 12).

My father was a truck driver and my mother, a homemaker. The family income was not sufficient to provide us with square meals. Things became worse when my mother fell ill.

After graduating from school, I found a full-time job.I worked very hard and for long hours. However, I earned a paltry amount because I was unskilled.I had given up all hope.

One day a colleague told me about the ICICI Academy for Skills’ centre at Durg near Bhilai. My parents and I visited the centre and were impressed with it, the staff and its environment. I decided to give it a chance and on the advice of the counsellor I signed up for the ‘Refrigeration & AC Repair’ course. Not only did I learn how to repair and service air conditioners but I also understood how to deal with customers and handle complaints. The emphasis on personal grooming and communication skills enhanced my personality and boosted my confidence.

आज मैं एक सफल व्यवसायी हूँ। मैं अच्छी आमदनी कर लेता हूं, मेरे ग्राहक मुझे सम्मान देते हैं और मेरे माता-पिता को मुझ पर गर्व है। मैंने अपनी बहन की शादी के लिए पर्याप्त राशि का योगदान दिया। और अभी तो मेरी यात्रा शुरू हुई है और मैं जल्द ही एक अधिकृत सर्विस सेंटर स्थापित करने का सपना देखता हूं। (Today I am a successful businessperson.I earn a handsome amount, my customers hold me in esteem and my parents are proud of me. I contributed a substantial amount of money for my sister’s wedding.This is the just the first step in my journey and I dream of setting up an authorised service centre soon.)

आईसीआईसीआई अकादमी के बिना यह सब संभव नहीं हो सकता था, जिसने मुझे अपने जीवन को बदलने और अपने परिवार के लिए एक बेहतर कल बनाने के काबिल बनाया। (None of this could have been possible without ICICI Academy which empowered me to transform my life and build a better tomorrow for my family.