PRIORITY SERVICES
PRIVILEGES
    As you are a ICICI Bank Diamant Credit Card member, we realize the value of your time. We endeavour to address all your requests to your satisfaction by our dedicated team of specialised professionals.

    DEDICATED RELATIONSHIP MANAGER
    Should you need assistance on any of our products or services, please get in touch with your Relationship Manager. Your Relationship Manager would promptly answer your query or put out you in touch with someone who is able to help you better.
    SECRETERIAL ACCESS.
    We have built a special capability at our 24-hour Customer Care that empowers your Secretary to facilitate the following requests in relation to your card:
  • Card Replacement
  • Card Blocking
  • Credit Limit Enhancement and Reduction.
  • Request for setting a credit limit lower than the assigned limit
  • Transaction dispute
  • Request for e-mail/physical Card Statements to your registered address
  • Excess Credit Refund

  • Kindly note that these requests will be taken up only post valid authentication checks from the person mandated as your Secretary in ICICI Bank records to ensure the highest level of safeguard.
HOW TO AVAIL
    Need to speak to us? Just SMS ‘ASSIST’ to 5676766 and we will call you back promptly.
    DEDICATED TOLL-FREE NUMBER AND E-MAIL ID
    Alternately, you can reach us round the clock at our dedicated toll-free number 1800-103-8181 to speak to our specialised team. If you prefer to e-mail, please write to our dedicated e-mail address hearprivatebanking@icicibank.com for a prompt response