Quick Action
    Quick Actions
    iPal Icon
    GET A CALL BACK

    Want us to help you with anything?
    Request a Call back

    This field is required Only alphabetes are allowed
    This field is required Only alphabetes are allowed
    Please enter valid number
    Please enter valid email
    Please select product type
    Please enter valid pincode

    Thank you for your request.

    Your reference number is CRM

    Our executive will contact you shortly

    Customer Service - Important Notices
    1 Customer Facilitation Centre NEFT & RTGS
    2 Availability of RTGS-NEFT through digital channels
    3

    Current Term / FCNR Deposits Rates

    Term Deposits Rates for Below Rs.5.00 cr

    Term Deposits Rate for Deposits of Rs.5.00 cr and above
    4 Exchange of Coins & Notes
    5 Exchange of Pre-2005 series Banknotes and Cash Handling Notice
    6 Acceptance of Coins
    7 List of Nodel agencies on "Beware of Fictitious Offers from abroad" at Branches for customer/staff awareness
    8 Branch Service Timings
    9 Magnifying glass for persons with low vision
    10

    Acknowledgement for Counterfeit note

    Deliberately cut notes bank notes
    11 Marginal Cost of funds based Lending Rate
    12 Notice on cautioning public against placing deposits in dubious schemes
    13 Security Notice
    14 Customer Relations Policy
    15 Limiting Customer Liability
    16 Collateral Free Agri Loan Limit
    17 Stay protected with our complimentary insurance cover - Savings Account
    18 FX Retail
    19 Restructured Weather based Crop Insurance scheme (RWBCIS)
    20 Customer Notice CRM charging
    21 Atal Pension Yojana - Citizen charter
    22 RBI guideline Positive Pay System for CTS
    23 Terms and conditions Salary Account
    24 Social Engineering Fraud - notice
    25 RBI - Guideline Introduction of Legal Entity Identifier for Large Value Transactions
    26 IPO - Timings
    27 NACH Clearing Notice
    28 Change in RTA for equity shareholders
    29 Consumer education for special mention accounts (SMA) and non-performing assets (NPA) classification
    30 RBI Retail Direct Scheme
    31 Rs. 2000 Denomination Banknotes withdrawal from circulation
    33 Card Wise ATM Cash withdrawal limits
    34 Penal Charges on Loan Accounts
    Customer Service - Other Notices
    1 Time Norms
    2 Timings for Customer Transactions on RTGS / NEFT
    3 Deposit Insurance and Credit Guarantee Corporation
    4 Availability of Nomination facility
    5 Interest calculation on Deposits
    6 RBI Guidelines for SA interest calculation
    7 Regulations reg. PAN, TDS and Foreign Remittance
    8 Interest rates of retail loans
    9 Clean Note policy
    10

    Features of Currency notes

    Release of new series of coins
    11 Cheque collection policy
    12 PLR and Base Rate
    13 Code of Bank's Commitment to Customers January 2018
    14

    Code of Bank's Commitment to Micro and Small enterprises

    Government schemes For MSMEs FPRs list for Branches
    15

    a) Know Your Customer

    b) List of KYC Documents
    16 Periodic Update of KYC documents as per RBI guidelines
    17 Caution against fictitious offers of Remitting cheap funds Abroad
    18 Locker Dormancy Notice
    19 Guidelines for your ATM transactions
    20 Servicing you Safely
    21 List of Retail Bank Holidays State wise - 2023
    22 DP Holidays (NSE / BSE) for the year 2023
    23 RBI Phishing Notice - Customer Awareness
    24 Deposit Policy
    25 Policy holder servicing Time Period - IRDA guidelines
    26 RBI Guidelines - Payment of Cheques Drafts Pay Orders Bankers Cheques
    27 Customer Service Committee - Milap Meeting
    28 Availability of AOFs in Hindi and other Regional languages
    29 Changes in date for FD opened under Quantum Optima facility
    30 Rights of Bank’s Customers - Pictorial Presentation of Basic Rights
    31 Customer Rights Policy
    32 Modification in ATM Cash withdrawal limits
    33 Non Availability of ramp and Nearest Branch & ATM QR code
    34 Guidelines for ATM transactions
    35 Safe Banking at ATM
    36 Do’s and Don’ts
    37 Integrated ombudsman scheme by RBI
    38 RBI guide on positive pay system
    39 Failed ATM Transactions policy.
    40 FAQ for ATM transactions
    Grievance Redressal - Important Notices
    1 PFRDA Ombudsman Name and Address
    2 Salient Features - Integrated Ombudsman Scheme 2021
    Grievance Redressal - Other Notices
    1 Customer Compensation Policy
    2 Customer Grievance Redressal Policy
    3 Banking Ombudsman Scheme
    4 Integrated Banking Ombudsman Address
    5 SEBI Ombudsman Address
    6 Principal Code Compliance Officer & Nodal Officer
    7 Display of Information regarding local level committees set up under the National Trust for the Welfare of person with Autism LCC
    8 Policy on Collection of Dues and Repossession of Security
    9 Information for Demat customers regarding Grievance Redressal Mechanism
    Service Charge - Important Notices
    1 Schedule Of Charges for ICICI Bank NRI Savings/Non interest bearing Accounts effective 01 May, 2024
    2 Notice for Forex rates
    3 Charges for Current Account Products w.e.f August 1, 2016
    4 Incorporation of service charges to loan Accounts
    5 Charges for Current Account Products w.e.f May 01, 2019
    6 Standard charges of Trade service for Current account Customers
    7 Other Charges in Loan Account
    8 Cash Transaction charges ICICI Bank Loan Account holders
    9 Mortgage Loan Charges
    Service Charges -Other Notices
    1 Schedule of Charges - Foreign Exchange Services
    2 Service Charges SB Accounts
    3 Account Closure Charges - Current Account w.e.f March 10, 2015
    4 Pricing for Current Account Products w.e.f April 1, 2015
    5 Change in Schedule of charges – Erstwhile Bank of Rajasthan Accounts – wef January 1, 2016
    6 Applicable fees and charges on credit card
    7 Depository Service charges for Retail & Corporate customers NSDL related CDSL related
    8 Interest rates and Service charges on Gold Loans  
    9 Important Notification for Mutual Fund Investors
    10 Service charges of current accounts w.e.f December 1, 2017
    11 Cheque return and NEFT charges for Current Accounts w.e.f November 1, 2015
    12 Pricing for Current Account Products w.e.f December 01, 2013
    Other - Important Notices
    1 Basic Savings Bank Account
    2 Interest rates for Small Savings Schemes
    3 Sukanya Samriddhi Account
    4 Opening of Small Savings Scheme (SSS) accounts online through Internet Banking Service and providing other related services online
    5 Banking Facility for Senior Citizens and Differently abled Persons
    6 Senior Citizen Savings Scheme 2004
    Other Notices
    1 Tax collection notice
    2  Passing & Signing Powers
    3 Amendment to Senior Citizens Savings Rule , 2004 (SCSS , 2004) To allow verification of Affidavits by " Notary Public " along with " Oath Commissioner " in SCSS , 2004.
    4 Public Provident Fund Scheme, 1968 and Senior Citizen Savings Scheme, 2004 - Amendments in Rules CGG021Jul14
    5 Amendment to Public Provident Fund Scheme 1968
    6 Public Provident Fund (Amendment) Scheme 2016 - PPF Premature Closure
    Close icon
    play-arrow
    pause-arrow