Life Insurance Service Request, Grievance Redressal & Insurance Claim - ICICI Bank

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To know more about Grievance Redressal, Service Request, Claim Processing, please click the links below

For Life Insurance : ICICI Prudential Life Insurance Company Limited

• Service Request: https://www.iciciprulife.com/services/online-services.html

• Grievance Redressal: https://www.iciciprulife.com/services/grievance-redressal.html

• Claim Processing: https://www.iciciprulife.com/insurance-claim.html

ICICI Bank

• Service Request: https://www.icicibank.com/Personal-Banking/insta-banking/internet-banking/list-of-service-requests.page

• Complaint: https://www.icicibank.com/complaints/complaints.page

If you don’t receive a resolution that meets your expectation, you may approach the Grievance Cell of the IRDAI within 15 days through any of the following options

Call the IRDAI Grievance Call Centre (IGCC) on its toll free number: 155255
Send an email to: complaints@irda.gov.in
Register your complaint online at: http://igms.irda.gov.in
Send a fax to: 91- 40 - 6678 9768
Write to: Consumer Affairs Department,
Insurance Regulatory and Development Authority,
9th Floor, United India Towers, Basheerbagh,
Hyderabad – 500 029, Telangana.