Click to Pay-Loans Payments (Using Debit Card) FAQs

You can make an online payment through your Debit Card in the following 4 simple steps:

1. Browse the ICICI Bank website and click on the “Click To Pay – Debit Card” link.
2. Select your card type, i.e. ICICI Bank Debit Card or non-ICICI Bank Debit Card (VISA) etc.
3. Type your loan number and validate.
4. Validate your Debit Card on Payment Gateway and make your overdue payments instantly.

You can make an online payment through your Debit Card in the following 4 simple steps:

1. Browse the ICICI Bank website and click on the “Click To Pay – Debit Card” link.
2. Select your card type, i.e. ICICI Bank Debit Card or non-ICICI Bank Debit Card (VISA) etc.
3. Type your loan number and validate.
4. Validate your Debit Card on Payment Gateway and make your overdue payments instantly.

If you wish to make a payment online through your Non-ICICI Bank Savings Account to your ICICI Bank Credit Card or ICICI Bank Loan Payments, you can use the 'Click to Pay' option available on our website.

You can make the payment using Internet Banking or debit card of other bank towards ICICI Bank Credit Card or Loan outstanding.

To know more about Click to Pay and the procedure for making payment, please visit www.icicibank.com > Internet Banking (at the bottom of the page) > Services Offered > More > Click to Pay.

If you wish to make a payment online through your Non-ICICI Bank Savings Account to your ICICI Bank Credit Card or ICICI Bank Loan Payments, you can use the 'Click to Pay' option available on our website.

You can make the payment using Internet Banking or debit card of other bank towards ICICI Bank Credit Card or Loan outstanding.

To know more about Click to Pay and the procedure for making payment, please visit www.icicibank.com > Internet Banking (at the bottom of the page) > Services Offered > More > Click to Pay.

Yes, it should be less than or equal to the Amount Payable displayed on the transaction screen.

Yes, it should be less than or equal to the Amount Payable displayed on the transaction screen.

Please contact our 24-hour Customer Care and register a complaint after providing all the transaction details

Yes, it is secure through 128 bits SSL.

No. You can make payments only against Advance Equated Monthly Installment and Pre Equated Monthly Installment which are overdue.

Please contact our 24-hour Customer Care and register a complaint after providing all the transaction details

Yes, it is secure through 128 bits SSL.

No. You can make payments only against Advance Equated Monthly Installment and Pre Equated Monthly Installment which are overdue.

Only ICICI Bank loan, card customers who have missed their regular EMI/PEMI and their asset is neither surrendered by them nor repossessed by ICICI Bank due to any reason, can make a payment using the “Click To Pay – Debit Card” service.

Only ICICI Bank loan, card customers who have missed their regular EMI/PEMI and their asset is neither surrendered by them nor repossessed by ICICI Bank due to any reason, can make a payment using the “Click To Pay – Debit Card” service.

Your payments are processed immediately after you have authorised the transaction from your Debit Card. If your payment is successful, you will be informed that your payment has been accepted and a payment transaction number will be displayed with a successful transaction note.

If your payment is unsuccessful, you will be informed that your transaction was unsuccessful.

Your payments are processed immediately after you have authorised the transaction from your Debit Card. If your payment is successful, you will be informed that your payment has been accepted and a payment transaction number will be displayed with a successful transaction note.
If your payment is unsuccessful, you will be informed that your transaction was unsuccessful.

You can track your payments from your bank statement if you need to provide proof of payment. Your bank statement will show the charge to your account from the billing vendor, with a transaction number similar to the “Click To Pay – Debit Card” transaction number.

In addition to the above, you will get a valid transaction number post your successful transaction. This can be used to track and resolve your queries and disputes.

No.

Post every successful transaction; you will get a success message along with a valid transaction ID. However, sometimes the transaction is successful but a transaction number cannot be displayed due to power cuts, connection failures, etc., In such cases you are advised to check your bank account credit balance to know whether the transaction has happened. You should report about it to ICICI Bank if your loan number is not credited within 3 working days from the date of the actual transaction.

You can track your payments from your bank statement if you need to provide proof of payment. Your bank statement will show the charge to your account from the billing vendor, with a transaction number similar to the “Click To Pay – Debit Card” transaction number.
In addition to the above, you will get a valid transaction number post your successful transaction. This can be used to track and resolve your queries and disputes.

Any payments made will be reflected in your loan account statement within 3 working days.

Post every successful transaction; you will get a success message along with a valid transaction ID. However, sometimes the transaction is successful but a transaction number cannot be displayed due to power cuts, connection failures, etc., In such cases you are advised to check your bank account credit balance to know whether the transaction has happened. You should report about it to ICICI Bank if your loan number is not credited within 3 working days from the date of the actual transaction.

No.

Any payments made will be reflected in your loan account statement within 3 working days.

No, you need not take permission if you have a valid card type which is accepted by us i.e. (VISA).

No, you need not take permission if you have a valid card type which is accepted by us i.e. (VISA).

“Click To Pay – Debit Card” is an extremely simple and secure way of making your overdue ICICI Bank loan payments online through your bank's Debit Card.

“Click To Pay – Debit Card” is an extremely simple and secure way of making your overdue ICICI Bank loan payments online through your bank's Debit Card.

You can make payments from anywhere in the world, provided you have an Indian (domestic) Debit Card.

You can make payments from anywhere in the world, provided you have an Indian (domestic) Debit Card.

Your overdue payments are made quickly and conveniently. You no longer have to write cheques, visit a branch and wait in a queue for your turn, to make payments.

Your overdue payments are made quickly and conveniently. You no longer have to write cheques, visit a branch and wait in a queue for your turn, to make payments.

No.

No.

Yes, you can make a payment of an overdue loan on behalf of your family members and friends from your Debit Card.

Yes, you can make a payment of an overdue loan on behalf of your family members and friends from your Debit Card.

There are certain checks available to avoid payment against wrong loan numbers. These checks are as follows:

1. The loan number needs to be 16-digit alphanumeric character in nature.
2. The loan number needs to be entered twice.
3. Once the loan number is entered, the amount of EMI and/or PEMI along with your EMI/PEMI cycle day will be displayed and one can validate through it.

Even if you have made a payment to a wrong loan number, you need to call our 24-hour Customer Care and register a complaint. You will be guided accordingly.

There are certain checks available to avoid payment against wrong loan numbers. These checks are as follows:

1. The loan number needs to be 16-digit alphanumeric character in nature.
2. The loan number needs to be entered twice.
3. Once the loan number is entered, the amount of EMI and/or PEMI along with your EMI/PEMI cycle day will be displayed and one can validate through it.

Even if you have made a payment to a wrong loan number, you need to call our 24-hour Customer Care and register a complaint. You will be guided accordingly.

You will get a transaction number online on the screen, upon the successful completion of your transaction. You may write it down on a paper or take its printout.

You will get a transaction number online on the screen, upon the successful completion of your transaction. You may write it down on a paper or take its printout.

The excess payment will be available in your credit balance and the refund for it can be obtained through any of our Retail Asset branches by making a written application or you may call our 24-hour Customer Care and register a complaint.

The excess payment will be available in your credit balance and the refund for the same can be obtained through any of our RAPG – Asset branches by making a written application or you need to call our 24-hour Customer Care and register a complaint.

After 3 working days.

After 3 working days.

No. The data gets refreshed every week and uploaded once a month. Therefore the overdue amount shown as of the last week. To know your exact overdue amount, you are advised to call our 24-hour Customer Care.

Yes. The amount payable is shown on screen is real time.

No. You can make a payment less than or equal to the overdue amount displayed on the screen.

No. You can make a payment less than or equal to the overdue amount displayed on the screen.

No. In that case you are advised to visit any ICICI Bank, RAPG – Asset branch to make payments.

No. In that case you are advised to visit any ICICI Bank, RAPG – Asset branch to make payments.

No. Presently you are advised to visit any RAPG-Asset branch and make the payment.

No. Presently you are advised to visit any RAPG-Asset branch and make the payment.