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How to Avail, Reload and Refund a Forex Prepaid Card

 

You can avail the ICICI Bank Forex Prepaid Card online with minimal documentation and get it delivered to the requested address within 4-5 working days. You can also avail the same through any of the ICICI Bank Forex Servicing Branches.

 

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How to get your Forex Prepaid Card ?

How to Reload Your Forex Prepaid Card?

*Maximum transaction limit per day for online Buying/Reloading of Currency/Forex Prepaid Card is ₹150,000 (including taxes).

About Forex Cards

How to place a refund request for the Forex Prepaid Card?

Log in to Internet Banking or iMobile app and place a refund request for your linked Forex Prepaid Card. Once a refund request is placed, the equivalent amount in INR will be credited to your ICICI Bank Savings Account within one working day. 

Refund Methods

Methods

Steps

Internet Banking 

1. Log in to ICICI Bank Internet Banking

2. Click on ‘Forex & Prepaid Cards’ under ‘Cards & Loans’

3. Select the linked Forex Prepaid Card to be refunded and click on ‘Refund’

4. Select the Currency and the Amount to be refunded 

5. Enter the required details.

iMobile App

1. Log in to the iMobile app

2. Click on 'Cards/Forex/PayLater' section 

3. Click on ‘Forex Prepaid Cards’

4. Select the linked Forex Prepaid Card to be refunded and click on ‘Refund’

5. Enter the required details

6. The refund amount will be credited to your Savings Account instantly. 

Forex Servicing Branch

1. Walk into any ICICI Bank Forex Servicing Branch

2. Fill in the refund form

3. Submit the required documents and show the original documents for verification 

4. The Forex Prepaid Card will be refunded immediately and the Savings Account will be credited within one working day.

Why choose ICICI Bank Forex Prepaid Card?

With ICICI Bank’s Forex Prepaid Card, you can carry multiple currencies on a single Card, saving time as well as money on exchange fees. Your transactions are secure with the embedded microchip and the Card PIN. Enjoy the convenience of reloading funds on the Card online, anytime. Competitive exchange rates ensure that you get the most value. ICICI Bank Forex Prepaid Card is thus the ideal travel companion for both business and leisure trips.

Load up to 15 different currencies on your ICICI Bank Forex Prepaid Card, including -

  • United States Dollar (USD)

  • Great British Pound (GBP)

  • Euro (EUR)

  • Canadian Dollar (CAD)

  • Australian Dollar (AUD)

  • Singapore Dollar (SGD)

and more!

How to buy or reload ICICI Bank Forex Prepaid Card

Purchase or reload your Forex Prepaid Card by logging into Internet Banking or the iMobile app. If you're not an ICICI Bank account holder, visit any ICICI Bank Forex Branch to apply. Reload anytime, anywhere, for continuous access to funds.

Get help with your Forex Prepaid Card

For queries, please call Customer Care on 1800 1080, if in India. International customers can use our 24-hour toll-free numbers specific to their country. Select ‘Option 4’ for Forex Prepaid Cards and speak to our Customer Care Executive.

Forex Cards FAQ’s

What is an ICICI Bank Forex Prepaid Card? 

It is a Prepaid Card that offers 15 currency wallets, serving as a secure alternative for carrying foreign currency while traveling.

What is a Forex Prepaid Card used for?

It is a convenient payment option during international travel, allowing easy payments without cash.

What are the benefits of having a Forex Prepaid/Travel Card?

  • Store multiple currencies on a single Card

  • No extra charges for e-commerce transactions and transactions at merchant outlets

  • Universally accepted

  • Fixed exchange rates at the time of loading, avoiding dynamic currency conversion fees. 

What is a Multi-Currency Card?

A multi-currency Card has multiple wallets for different currencies loaded on it. ICICI Bank allows you to load up to 15 currencies on one Card.

Can I transfer money from my Forex Prepaid Card to my Bank Account?

Yes, the remaining amount can be refunded to the linked Bank Account when no longer needed.

How can I get a Forex Prepaid Card near me?

Submit your request at your nearest ICICI Bank Forex Branch or through the iMobile app if you have an ICICI Bank Savings Account.

How do I load money on my Forex Prepaid Card?

You can load funds online through Internet Banking or the iMobile app. Alternatively, you can visit an ICICI Bank Forex Branch to load funds.

How can I activate my Forex Prepaid Card?

The Card activates automatically when you load it with funds. For inactive Cards, contact Customer Care for reactivation.

What should I do if I cannot withdraw funds from an ATM using my Forex Prepaid Card?

  • Check your card balance

  • Ensure you are within your daily withdrawal limit

  • If the issue persists, contact Customer Care for assistance.

What is the limit for cash withdrawals from ATMs using Forex Prepaid Card?

The daily withdrawal limit is $ 2,000 or its equivalent in any other currency, including charges and taxes.

Can I retain the foreign exchange on my ICICI Bank Forex Prepaid Card after returning to India?

Yes, but only if the remaining balance is less than $ 2,000. Refunds must be claimed within 180 days of return, as per RBI regulations.