As a responsible corporate citizen, we enable underprivileged Indians to transform their lives, conduct our operations in an environment-friendly manner and maintain the highest standards of corporate governance in our business.

India is a nation on the move. The aspirations and efforts of over 135 crore Indians drive the Indian growth story. At ICICI Bank, we have a rich legacy of partnering the nation and our fellow citizens in their growth and progress. As a large provider of financial services, we endeavour to enable the dreams of every Indian by constantly innovating our products and services. As a responsible corporate citizen, we enable underprivileged Indians to transform their lives, conduct our operations in an environment-friendly manner and maintain the highest standards of corporate governance in our business.

This report explains how we bring our vision of creating sustainable value for our stakeholders to life through our social, environmental and governance initiatives in accordance with the ‘Environment, Social and Governance Framework’ approved by our Board of Directors. It further illustrates how these initiatives positively impact the environment, empower underprivileged Indians and enable transformation of our villages into self-sustaining ecosystems to help in building a dynamic and vibrant Bharat.

The first few months of 2020 have brought unprecedented challenges and headwinds in the wake of the global Covid-19 pandemic. The ensuing crisis will impact the global and Indian growth story in the short to medium run. It requires the nation to rally together to help alleviate the impact on crores of our fellow citizens. At ICICI Bank, we are actively supporting the nation in its fight against the Covid-19 outbreak. We have made monetary contributions and we are assisting the central government, various state governments and municipal corporations in their efforts to collect donations digitally. We are also providing protective and medical equipment to state governments, hospitals, CISF and police forces in 500 districts to help the nation emerge from this difficult situation.

At ICICI Bank, our strategy for enabling a sustainable tomorrow rests on five critical pillars which are elaborated upon in this report:

These pillars define our approach towards enabling and monitoring our sustainability journey. Our pillars also derive inspiration from the United Nations Sustainable Development Goals (UN SDGs) which have been adopted globally for enabling a better tomorrow.

The information covered in the report is India-centric; it excludes our international operations. The report also covers the operations of ICICI Foundation for Inclusive Growth, the CSR arm of the ICICI Group. Additional information about ICICI Bank can be found on our website, www.icicibank.com