Mobile Banking Services - Help Menu
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Bank
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Service Request

Bank
| Balance Enquiry | Last 3 Transactions | Cheque Status Enquiry | Stop Cheque Request |
| Cheque Book Request | Change Primary Account | Bill Payment | View Presented Bills |
| Locate ATM | Locate BRANCH | Locate Bank@Home DropBox | Mobile Banking Funds Transfer |
     
Balance Enquiry
Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional If Request for Primary Account No. If Request for
Non-Primary Account No.
1
Balance Enquiry IBAL
-
Account Number (last 6 digits) * IBAL IBAL(space)Last 6 digits of Account No*

IBAL 029422


+Please provide one character space between the keyword and parameter(s)
*Last 6 digits of Account Number is mandatory for a request pertaining to a Non- Primary account.

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Last 3 Transactions
Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional If Request for Primary Account No. If Request for
Non-Primary Account No.
2
Last 3 Transactions ITRAN
-
Account Number (last 6 digits) * ITRAN ITRAN(space)Last 6 digits of Account No*

ITRAN 029422

+Please provide one character space between the keyword and parameter(s)
*Last 6 digits of Account Number is mandatory for a request pertaining to a Non- Primary account.

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Cheque Status Enquiry
Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional If Request for Primary Account No. If Request for
Non-Primary Account No.
3
Cheque Status Enquiry ICSI
Cheque Number
Account Number (last 6 digits) * ICSI(space)Cheque No.

ICSI 775211
ICSI(space)Cheque No (space)Last 6 digits of Account No*

ICSI 775211 029422

+Please provide one character space between the keyword and parameter(s)
*Last 6 digits of Account Number is mandatory for a request pertaining to a Non- Primary account.

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Stop Cheque Request
Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional If Request for Primary Account No. If Request for
Non-Primary Account No.
4
Stop Cheque Request ISCR
Cheque Number
Account Number (last 6 digits) * ISCR(space)Cheque No.

ISCR 775211
ISCR(space)Cheque No (space)Last 6 digits of Account No*

ISCR 775211 029422

+Please provide one character space between the keyword and parameter(s)
*Last 6 digits of Account Number is mandatory for a request pertaining to a Non- Primary account.

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Cheque Book Request
Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional If Request for Primary Account No. If Request for
Non-Primary Account No.
5
Cheque Book Request ICBR
-
Account Number (last 6 digits) * ICBR ICBR(space)Last 6 digits of Account No*

ICBR 029422

+Please provide one character space between the keyword and parameter(s)
*Last 6 digits of Account Number is mandatory for a request pertaining to a Non- Primary account.

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Change Primary Account

Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional
6
Change Primary Account ICPA
New Account Number (last 6 digits)
- ICPA(space)Last 6 digits of New Account No

ICBR 069111

+Please provide one character space between the keyword and parameter(s)
*Last 6 digits of Account Number is mandatory for a request pertaining to a Non- Primary account.


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Bill Payment

Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional
7(a)
Bill Payment For Payment Type Billers. IPAY
Biller Nickname Account Number
(last 6 digits)Amount
- IPAY(space)Biller Nickname(space)Last 6 digits of Account No(space)Amount

IPAY Orange 029422 100

7(b) Bill Payment For Presentment Type Billers. IPAY Biller Nickname Account Number
(last 6 digits)
IPAY(space)Biller Nickname(space)Last 6 digits of Account No

IPAY MTNL 029422

+Please provide one character space between the keyword and parameter(s)
*Last 6 digits of Account Number is mandatory for a request pertaining to a Non- Primary account.


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View Presented Bills

Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory
8
View Presented Bills IVIEW
Biller Nickname
IVIEW(space)Biller Nickname

IVIEW MTNL

+Please provide one character space between the keyword and parameter(s)
*Last 6 digits of Account Number is mandatory for a request pertaining to a Non- Primary account.

 

 

 

 

 

 

HPCL Debit Card Reward Points

Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional If Request for Primary Account No. If Request for
Non-Primary Account No.
9
HPCL Debit Card Reward Points IRPDC
-
Account Number (last 6 digits) * IRPDC IRPDC(space)Last 6 digits of Account No*

IRPDC 029422
+Please provide one character space between the keyword and parameter(s)
*Last 6 digits of Account Number is mandatory for a request pertaining to a Non- Primary account.
 
 
 
 

 

 

 

 

 

 

Locate ATM

Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory
10
Locate ATM ATM
Pincode
ATM(space)PINCODE

ATM 400076
+Please provide one character space between the keyword and parameter(s)
 

 

 

 

 



Locate BRANCH

Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory
11
Locate BRANCH BRANCH
Pincode
BRANCH(space)PINCODE

BRANCH 400076
+Please provide one character space between the keyword and parameter(s)
 






Locate Bank@Home DropBox

Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory
12
Locate Bank@Home DropBox BHOME
Pincode
BHOME(space)PINCODE

BHOME 400076
+Please provide one character space between the keyword and parameter(s)
 






Mobile Banking Funds Transfer

Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional
13
Mobile Banking Funds Tranfer IPAY
Payee Nickname Account Number (last 6 digits)Amount
-

IPAY(space)Payee Nickname(space)Last 6 digits of Account No(space)Amount

IPAY Rupesh 029422 100

+Please provide one character space between the keyword and parameter(s)
+Last 6 digits of Account Number is mandatory for a request pertaining to a Non- Primary account.

 

 

 

 

 

Credit Card

You can use the request facility to check your Credit Card Balance, fetch Reward Points for Redemption, view details of Last Payment, and get Payment Due Date.

Please check the formats below :

Balance Enquiry | Reward Points | Last Payment | Payment Due date
|
 
Balance Enquiry
Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional
1
Balance Enquiry IBALCC
-
Credit Card Number (Last 6 digits) IBALCC(space)Last 6 digits of Credit Card

IBALCC 123456


Note:- + Just send IBALCC if only 1 Credit Card is linked to your User ID
          Please provide one character space between the keyword and parameter(s)

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Reward Points
Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional
2
Reward Points IRPCC
-
Credit Card Number (Last 6 digits) IRPCC(space)Last 6 digits of Credit Card

IRPCC 123456

Note:- + Just send IRPCC if only 1 Credit Card is linked to your User ID
          Please provide one character space between the keyword and parameter(s)

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Last Payment
Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional
3
Last Payment ILPCC
-
Credit Card Number (Last 6 digits) ILPCC(space)Last 6 digits of Credit Card

ILPCC 123456

Note:- + Just send ILPCC if only 1 Credit Card is linked to your User ID
          Please provide one character space between the keyword and parameter(s)

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Payment Due Date
Sr. No.
Request Type
Keyword (Mandatory)
Additional Parameter(s)
Example +
Mandatory Optional
4
Payment Due Date IPDDCC
-
Credit Card Number (Last 6 digits) IPDDCC(space)Last 6 digits of Credit Card

IPDDCC 123456

Note:- + Just send IPDDCC if only 1 Credit Card is linked to your User ID
          Please provide one character space between the keyword and parameter(s)

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Loans

| Amortisation Schedule | Income Tax Certificate Provisional | Income Tax Certificate Final |
| Reschedulement Letter | Reset Letter | Loan Agreement Copy |
| Interest Certificate | Welcome Letter |


Amortisation Schedule
Sr. No. Request Type Keyword (Mandatory) Additional Parameter(s) Example
Mandatory Optional
1 Amortisation Schedule IAMT Loan Account No.(LAN) - IAMT(space)16 Digits of Loan Account Number
IAMT LBMUM00000123456

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Income Tax Certificate Provisional
Sr. No. Request Type Keyword (Mandatory) Additional Parameter(s) Example+
Mandatory Optional
2 Income Tax Certificate Provisional IITP Loan Account No.(LAN) - IITP(space)16 Digits of Loan Account Number
IITP LBMUM00000123456

Note:- + IT Certificate Provisional – Will be provided for the current financial year only.

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Income Tax Certificate Final
Sr. No. Request Type Keyword (Mandatory) Additional Parameter(s) Example+
Mandatory Optional
3 Income Tax Certificate Final IITF Loan Account No.(LAN) - IITF(space)16 Digits of Loan Account Number
IITF LBMUM00000123456

Note:- + IT Certificate Final – Will be provided for the previous financial year only.

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Reschedulement Letter
Sr. No. Request Type Keyword (Mandatory) Additional Parameter(s) Example+
Mandatory Optional
4 Reschedulement Letter IRSL Loan Account No.(LAN) - IRSL(space)16 Digits of Loan Account Number
IRSL LBMUM00000123456

Note:- + Reschedulement Letter – Will be provided for the last reschedulement done.

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Reset Letter
Sr. No. Request Type Keyword (Mandatory) Additional Parameter(s) Example
Mandatory Optional
5 Reset Letter IRTL Loan Account No.(LAN) - IRTL(space)16 Digits of Loan Account Number
IRTL LBMUM00000123456

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Loan Agreement Copy
Sr. No. Request Type Keyword (Mandatory) Additional Parameter(s) Example
Mandatory Optional
6 Loan Agreement Copy ILAC Loan Account No.(LAN) - ILAC(space)16 Digits of Loan Account Number
ILAC LBMUM00000123456

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Interest Certificate
Sr. No. Request Type Keyword (Mandatory) Additional Parameter(s) Example
Mandatory Optional
7 Interest Certificate IINT Loan Account No.(LAN) - IINT(space)16 Digits of Loan Account Number
IINT LBMUM00000123456

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Welcome Letter