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Merchant Service on
Credit Cards |
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Benefits of Card Acceptance:
-
-
More Sales: Studies show that Credit
Card customers spend more than customers who carry only
cash
-
Impulse Buying: Credit Cards give
customers freedom to spend for previously unplanned
purchases
-
More Expensive
Merchandise: Cards entice customers to purchase more
expensive merchandise than they had originally planned to
buy
-
Competitive Weapon: Differentiates your business from those merchants who
do not accept credit / debit cards and hence gives you an edge
over the competition
-
Enhanced
Advertising: Since customers are
more likely to shop at businesses where they have credit / debit
card acceptance, they tend to look for and read those ads
first.
-
Steadier Sales: Credit smoothens out business peaks. Cash shoppers buy
heavier on paydays and just before holidays whereas credit card
customers buy whenever the need arises.
-
Reaching
a wider customer base : You can
reach customers who prefer card payments over
cash
-
Improved
security: Due to card transactions merchants have to hold
lesser cash in the premises
-
International Transactions : Cards represent the most used instrument for
cross-border payments. Foreign customers prefer cards as a mode of
payment rather than cash.
- Enhance Your Business
Image : Accepting credit / debit
cards creates a better image for you.
-
Enhanced customer
satisfaction: Acceptance of cards leads to greater
customer satisfaction as the customer always gets something in
return for the purchase made on his card either in the form of
reward points, discount or cash back.
- Payseal, the ICICI Bank
payment gateway enables organisations to accept secure online
Credit Cards payments over the Internet.
- It makes electronic
commerce more convenient & offers ease and security of
accepting payments on the Internet.
- It provides that trust
and security which your customers require.
Payseal is an
online real-time payment gateway
- Offers 128-bit SSL
encryption, an established security technology protocol.
- Can process Visa and
MasterCard Credit Cards issued around the globe.
- Provides a robust,
flexible and scalable solution used by some of the leading
Internet merchants in India.
- Ensures real time
authorisations for your Credit Card transactions and reduces your
back end transaction processing requirements.
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In a typical retail purchase on the
Internet:
- The customer fills his
shopping cart on a merchant website and proceeds to check out.
- The transaction
information is transmitted to the merchant server.
- The web merchant
forwards a digital order to the Payseal server in an encrypted
format.
- Payseal authenticates
the merchant and provides a payment options and payment details
screens directly on the customer's browser over a secure 128-bit
SSL+ connection.
- The customer provides
his Credit Card details, which is directly sent to the payment
server.
- The Credit Card
details are then forwarded to ICICI Bank for authentication. ICICI
Bank then transmits the message to the Cardholders (issuing) bank
for payment authorization. The issuing bank authorizes the payment
and transmits the confirmation back to the payment gateway through
the acquiring bank.
- On receiving
authentication and authorisation, Payseal forwards the validation
of the payment instrument to the merchant server.
- The merchant transmits
the acknowledgement of the payment to the customer's browser.
The entire process
integrates seamlessly with the shop and buy application of the web
merchant ensuring a pleasant shopping experience for the customer.
The Credit Card details of the customer remain unknown to the net
merchant. ------------------------------------------------------------------------------------------------------------------------------------------------Top
With Payseal, merchants are assured
of:
Easy
installation
Single platform
Adaptability
Optimum server utilisation
Integration
Data
management
Certification
Upgrades
Swift processing ------------------------------------------------------------------------------------------------------------------------------------------------Top
Easy installation, operation and
management
Payseal eliminates the need for complex software,
large databases, and heavy-duty processing on the merchant site.
Instead, all payment operations are handled by Payseal's own 24x7
secure Payment Servers. As a result, software installation,
integration and management is no longer a major hurdle for merchants
and their site developers. ------------------------------------------------------------------------------------------------------------------------------------------------Top
Single platform for all payment
options
Payseal's
unified architecture can support the Internet's widest range of
secure payment options.
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Adaptability to multiple
platforms
The
Payment Client software is available for Microsoft® Windows NT™ and
leading versions of Unix.
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Optimum server utilisation on your
site
The Payment Client
software connects the merchant's storefront to Payseal's services.
It is the only software component that needs to reside on the
merchant's site server, as Payseal physically hosts the rest of the
software at its own sites. This leaves the merchants' server
resources free for other tasks, at the same time allows them to
accept multiple modes of payment from your net customers.
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Fast, easy integration
The Payment Client offers developers and
integrators of shop-and-buy applications a number of programming
language interfaces, minimising the coding effort required. The
Payment Client can be quickly and easily customised to facilitate
integration with all major merchant storefront
platforms.
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Centralised and secure data
management
To
protect the integrity of merchant transactions, Payseal supports the
Internet's strongest security technologies. The client software
encrypts transaction information using 280 bit RSA before passing it
through an SSL pipe using 128-bit encryption. ------------------------------------------------------------------------------------------------------------------------------------------------Top
Verisign certification
The gateway server is assigned a server ID and authenticated
by "Verisign", one of the leading certifying authorities for
websites.
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Automatic upgrades and
scalability
Businesses can automatically take advantage of new payment
technologies, standards and services as they emerge, without
undergoing costly and time-consuming software changes to merchant
site. Businesses retain the same interface, yet are able to stay
abreast of the latest technologies and offer customers the widest
range of options. ------------------------------------------------------------------------------------------------------------------------------------------------Top
Swift Transaction processing
Payseal delivers a real time, highly scalable and reliable
Internet payment platform that processes transactions in real
time. ------------------------------------------------------------------------------------------------------------------------------------------------Top
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How does Payseal work?
In a typical retail purchase on the Internet,
Payseal would work as follows:
- The customer fills his
shopping cart on a merchant website and proceeds to check
out.
The transaction
information is transmitted to the merchant server.
- The web merchant
forwards a digital order to the Payseal server in an encrypted
format .Payseal authenticates the merchant & provides payment
options and payment details screens directly on the customer's
browser over a secure 128-bit SSL+ connection.
- The customer provides
his Credit Card details, which is directly sent to the Payseal
server when he clicks "Pay"
-
The Credit Card details
are then switched to ICICI Bank for authentication. ICICI Bank
then transmits the message to the Cardholders' bank for payment
authorization. The issuing bank authorizes the payment, provided
the Card is valid and has the requisite credit limit, and
transmits the confirmation back to the payment gateway through
ICICI Bank.
-
On receiving the
authorisation, Payseal forwards a digital receipt to the merchant
server.
- The merchant provides a
confirmation of the payment to the customer's browser.
The entire process
integrates seamlessly with the shop and buy application of the web
merchant The merchant may then ship the goods and capture the
transaction on the gateway server.
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What
is an Internet merchant account?
For you to be able accept Credit Cards for payment on the
Internet, you need an Internet merchant account with an acquiring
bank. For Payseal, ICICI Bank would provide you a facility account
to receive your Credit Card payments
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How do
I get an Internet merchant account?
On completion of the sign up for the Payseal services, we
would assist you in opening a bank account with ICICI Bank at any of
the ICICI Bank locations across India.
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Can I
share an Internet merchant account with other
merchants?
No, you cannot
share your account with another merchant.
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Can I
use my existing ICICI Bank account?
If you have an existing current account with ICICI Bank, you
may use the same account to receive payments. ------------------------------------------------------------------------------------------------------------------------------------------------Top
How can I
receive payments from customers outside India?
Customers outside India can make payments using
their International Credit Cards. Payments received from them will
be credited to your account. ------------------------------------------------------------------------------------------------------------------------------------------------Top
Can I use the
same account for International transactions?
Yes. Payments for both domestic and international
transactions can be credited to the same account. ------------------------------------------------------------------------------------------------------------------------------------------------Top
How
can I view my account activity?
Payseal provides a comprehensive browser-based merchant
administration module. You will be provided password protected user
level access to your account details. You will be able to generate
reports that provide detailed information about all transactions
processed through Payseal. You will also be able to administer your
account through this interface. ------------------------------------------------------------------------------------------------------------------------------------------------Top
Can I
continue with my current acquiring bank?
You will need to have ICICI Bank as your acquiring
bank to utilise the Payseal services.
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What
is required on my end to connect to the Gateway?
You will need to have your
shop and buy application running on your web server. Payseal will
provide a payment client software, which will be integrated with
your shop and buy application. The payment client will act as an
interface between your web site and the Payseal server. It is
essential that you have administrative rights to your server, a Java
runtime environment and the ability to install COM components.
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Is there
any documentation provided to operate the system?
Payseal will provide you with
detailed documentation to operate the gateway systems. This
documentation will help you integrate the payment client with your
shop and buy application. It will also serve the purpose of an
operational manual for day-to-day operations.
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Which
platform do I need to get connected to Payseal?
Payseal's payment client is available for all
standard platforms including Windows NT, Unix etc
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Step 1 : Complete the Merchant
Application Form
Please click here to download the
Merchant Application Form, take a print-out of the same, Fill it
completely, attach the documents mentioned on the form and mail it
back to the attn of Manager, Merchant Acquisition Department,
1st Floor, Zenith House, Keshavrao Khade Marg,
Mahalakshmi, Mumbai - 400 034.
Step 2 : Mapping of Client Requirements
Our team will understand your processes and
payment requirements. map the systems and technical features. The
costs are then determined on the basis of the following three
parameters :
a.
Profile of Goods and Services being sold by the net merchant
b. Organisation Profile
c. Estimated
Revenue Projections
Step 3
: Open an Internet Merchant Account
An Internet
merchant account is a current account with ICICI Bank, which
enables you to receive payments towards captured Credit Card
transactions processed through the gateway. We would assist you in
opening an Internet merchant account with ICICI Bank
Step 4
: Technical Integration
The Integration
process commences with the download of a Payseal payment client
software. To enable technical integration, you need to have
complete administrative access to your server systems, ability to
install COM components and also a Java Runtime Environment. Our
team will coordinate the complete integration process with your
organisation.
Step 5
: User Acceptance Test
On completion of
integration, you would complete a User Acceptance Test
Step 6
: Trial Runs
You would need to conduct trial
runs after the integration process is completed, to ensure smooth
operation of the systems.
Step 7
: Training
Your team would receive training on
utilisation of the Merchant Administration Module, to access and
process your Credit Card payments .
Step 8
: Go Live
Your site would be Payseal enabled.
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ICICI Bank can help merchants accept the following Cards
Some of the leading retail segments accepting Card payments include the following
:
| Airlines |
Hotels |
| Auto Parts |
Jewellery |
| Bookshops |
Leather Goods |
| Car Rentals |
Opticians |
| Carpets |
Petrol Pumps |
| Departmental
Stores |
Restaurants |
| Electronics |
Saris &
Silks |
| Garment Stores |
2 wheeler & 4
wheeler |
| Handicrafts |
Showrooms |
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| Product Features |
- Acceptance of
- Credit Cards : Visa, MasterCard
- Debit Cards : Visa Electron, Maestro
- State of the art terminal
- Zero Balance ICICI Bank account with cheque book
- Direct account credits to ICICI Bank account for settlement amounts
- New network
- Fast transaction speeds
- Merchant Training on Usage and Fraud prevention
- Prompt Service
- Access to ICICI Banks vast portfolio of finance products for your business and family needs
- 24x 7 Merchant service desk to address queries
- Presence in all the leading metro cities across India
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| Advantages of a Merchant relationship with ICICI Bank |
ICICI Bank has a huge range of Credit Cards on offer to customers. Each of these Cards come packed with several powerful benefits which attract high net worth individuals to spend and shop at premium merchant establishments like yourself. ICICI Bank has also in place the most powerful catalogue based rewards program that encourages customers to spend more and earn more. You can now tap this spends by making ICICI Bank Cardholders aware of your special offers, discount deals, promotions etc.
To understand the key benefits that each type of Card offers click the link below. Your understanding of the benefits will help you tailor make your offers to the ICICI Bank Card members resulting in higher spends for you. |
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| Advertising Opportunities |
ICICI Bank provides you advertising opportunities that's sure to give maximum mileage to your product or service.
Just carry your advertising where it can't be missed.
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ICICI Bank Credit Card Statement and Envelopes
Imagine a leading newspaper reserving sole space
for you, running your ad, and mailing it individually to each of
your prospective customers. Here's an innovative marketing idea
that's sure to give maximum mileage to your product or service. Just
carry your offer on the monthly statements of India's high end
Credit Cards - ICICI Bank. -----------------------------------------------------------------------------------------------------------------------------------------------Top
Targeted Direct Mailers
You get a direct reach to your specific target group and you can communicate
one on one with them. You have a captive audience who'll read and
re-read your message at leisure. And since the people you are
targeting are personally addressed, there's no
wastage. -----------------------------------------------------------------------------------------------------------------------------------------------Top
EMI
Opportunities
Advertise your
EMI offers to ICICI Bank Credit Card customers interested in buying
now and paying later in installments coupled with a fantastic
finance offer. click
here to know more about our EMI offers. -----------------------------------------------------------------------------------------------------------------------------------------------Top
Catalogue based rewards
Program.
You can also widen
your reach and popularise your products by participating in ICICI
Bank's Rewards Program. click
here to learn more about the rewards Program. -----------------------------------------------------------------------------------------------------------------------------------------------Top
Internet Shoppers
Club
We have an Internet shoppers club program program reaching out to all of our
online customers that you too can be a part of. Our customers visit
our site to do quite a few banking activities. Your banners can
reach out to them, directly and cost-effectively. You can also
display your products or offers to our customers and enable
immediate purchase on your own web page, which we can host and
advertise on our site. -----------------------------------------------------------------------------------------------------------------------------------------------Top
Merchandising Offers
Advertise directly to our customers and follow up by
transacting with them directly, through phone, mail or online. click
here to know more about our Merchandising offers. -----------------------------------------------------------------------------------------------------------------------------------------------Top
| Getting Started with ICICI Bank Merchant Services |
Following are the 9 easy steps to enable Card
acceptance:
- Please click
here to download and print the Merchant Application Form.
- Complete Merchant Application and ICICI Bank account
opening forms
- Provide supporting documents as indicated in the merchant
application form
- Mail documents to
ICICI Bank team to the attn of Manager, Merchant Acquisition
Department, 1st Floor, Zenith House, Keshavrao Khade
Marg, Mahalakshmi, Mumbai - 400 034.
- The ICICI Bank risk team verifies documents & visits
Merchant establishment
- Install Terminal at Merchant location
- Train Merchant staff on terminal usage
- Collect EDC Acknowledgement from Merchant
- Go live!
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How does a typical Card transaction
work?
Click here for demo
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How
do I open an ICICI Bank account?
On completion of the sign up process, we would assist you in
opening a bank account with ICICI Bank at any of the ICICI Bank
locations across India. -----------------------------------------------------------------------------------------------------------------------------------------------Top
Can I
use my existing ICICI Bank account?
If you have an existing current account with ICICI Bank, you
may use the same account to receive payments. -----------------------------------------------------------------------------------------------------------------------------------------------Top
What are the transaction charges?
There is a % fee that would be charged towards
each approved transaction that would be deducted from the payment
credited to your bank account. There is also a fixed monthly charge
if the transaction values are below a specified threshold
limit. -----------------------------------------------------------------------------------------------------------------------------------------------Top
How
can I receive payments from customers outside India?
Customers outside India can make
payments using their International Credit Cards. Payments received
from them will be credited to your account. -----------------------------------------------------------------------------------------------------------------------------------------------Top
Can
I use the same account for International
transactions?
Yes. Payments
for both domestic and international transactions can be credited to
the same account. -----------------------------------------------------------------------------------------------------------------------------------------------Top
What does a
merchant need to start accepting Card payments?
Starting Card acceptance at your outlet is
extremely easy. You will need the following to start accepting Card
payments
- Some basic financial and
business documents
- A current account with
ICICI Bank
- A telephone line to be
connected to the POS terminal
To contact us click
here
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What documents do I need to provide for enabling
Card acceptance ?
Your
business would require to provide the following documents in
addition to completed and signed copies of the Merchant Application
form & Acquiring Bank agreement:
- Business Details (
Any 2)
- Shops and
Establishment Registration certificate (Current)
- Sales Tax Registration
certificate
- Telephone /
Electricity bill
- Partnership agreement
( compulsory for partnerships)
- Trade License
- Rent / Lease agreement
- Certificate of
Incorporation
- Financial ( Any 1
)
- Bank Statement
- Income Tax
Return
- Balance Sheet
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