ICICI Bank i-safe

At ICICI Bank, convenience and safety of your account is of utmost importance. In view of this, we introduced "i-safe" an application to enhance the security of your online account with additional authentication of One Time Password (OTP), which is sent to your registered mobile number / e-mail ID*.

In event of any unusual activity in your Internet Banking access pattern, 'i-safe' will generate One Time Password (OTP) that will be sent to your mobile number / e-mail ID* registered with us. Authenticating the OTP on Internet Banking 'One Time Password Authentication' page is mandatory to access your account online.

*OTP is sent on the registered mobile number to Resident Account holders and on e-mail ID to Non Resident Account holders.

Benefits:

Sends an SMS / e-mail incase of an unusual access pattern in your Internet Banking account.
Online account can be accessed only after additional authentication of OTP.

Note:

Do not share OTP with anyone, even if the person claims to be an ICICI Bank official.
Do not close your browser. OTP sent to you is valid for the current session only.
Ensure Anti-virus, JAVA and Flash Player is installed on your computer.

One Time Password Authentication page:

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For Resident Account holders:

i-safe OTP through SMS

OTP will be sent to the Mobile Number registered in your account.
Enter this OTP on the 'One Time Password Authentication' page.
If you do not receive the OTP, even if your mobile number is updated, you can send a request to receive the OTP.
SMS 'IBOTP' from your registered mobile number to 5676766 or 98215676766

After successful OTP authentication, you can access your Internet Banking Account.

Note:

Click here for process to register/update your mobile number.
Every login with an unusual access pattern will generate a new OTP. Please enter the new OTP to access your Internet Banking Account.

i-safe OTP through 'i-safe' mobile application

ICICI Bank has launched 'i-safe' mobile application which will help you generate OTP on your mobile handset instead of receiving it through SMS.

Benefits:

Generate OTP / Unique Registration Number* (URN) instantly on your mobile phone instead of receiving it by SMS
Easy access to internet banking account for frequent travelers since OTP can be generated without registered mobile number being on the network.^#

* Unique Registration Number is required to confirm a payee for transfer of funds to any other bank account.
^# You will require your existing mobile number to be GPRS enabled and registered to activate isafe mobile application

Register for 'i-safe' mobile application in 4 steps:

Step 1: Download the application on registered mobile
Step 2: Set PIN on Internet Banking
Step 3: Activate application on registered mobile
Step 4: Verify OTP on Internet Banking

Click here to view complete registration process.

Important Note:

Since this facility enables you to generate OTP and URN on our mobile phone, registering for this facility will disable the functionality of receiving OTP and URN by SMS.
If you wish to deactivate this facility please click the 'isafe deactivation' option and start receiving OTP and URN on your registered mobile number.
Please complete the activation of this application before you travel to a location where your registered mobile number will not be active.

Click here to login to your Internet Banking account and click on 'i-safe' tab to register for 'i-safe' mobile banking application.

For Non Resident Account holders:

i-safe OTP through e-mail

OTP will be sent to the e-mail ID registered in your account.
Enter this OTP on the 'One Time Password Authentication' page.
After successful OTP authentication, you can access your Internet Banking Account.

Note:

To register/update your e-mail ID please contact our 24-hour Customer Care