Terms and Condition

I. Definitions

• "Alliance Partner" shall mean Eshopex herein after referred by as "eshopex", who has entered into an alliance agreement with ICICI Bank for purpose of providing the Offer.
• "Card" refers to any Credit Card (Visa/MasterCard) or Debit Card/Prepaid/Gift card (Electron/Maestro) issued to the Cardholder by ICICI Bank in India or abroad.
• "Cardholder/s" refers to a customer to whom a Card has been issued and who is authorized to hold the Card.
• "Offer" shall mean such discount(s) /benefit(s) provided by the Alliance Partner on purchase of products using ICICI Bank Net Banking Services during the Offer Period on the Website.
• "Offer Period" shall mean the period commencing from June 01, 2016 till August 31, 2016, both days inclusive.
• "Primary Terms and Conditions" shall mean the terms and conditions applicable to ICICI Bank’s internet banking facility/service.
• "Products/Services" shall mean the goods/benefits/facilities offered by the Alliance Partner.
• "Website" shall mean the following website of the Alliance Partner "www.eshopex.com".
• "Void Transaction" shall mean any transaction wherein the transaction has taken place but has been canceled /rejected /unsuccessful by eshopex (www.eshopex.com/icicibank).

All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. These terms ("Terms") shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

II. Offer

ICICI Bank customers will be entitled for offers and discount as mentions on offer page on the Alliance partner's website www.eshopex.com/ICICIbank

• Participation in the Offer by the ICICI Bank customer/s is on a voluntary basis.
• The ICICI Bank customer/s may avail the Offer during the Offer Period.
• This Offer cannot be clubbed with any other Offer that may be made available to the ICICI Bank customer/s by the Alliance Partner.
• The Offer is non-transferable, non-binding and non-encashable.
• The Offer is not valid for Void Transactions

III. Customer Escalation Process:

In case of any query pertaining to use of coupon and/or credit note or regarding the schemes, please email customer care at info_india@eshopex.com

IV. Terms and Conditions applicable to the Offer prescribed by Alliance Partner

• This offer is brought to you solely by the alliance partner. ICICI Bank is only communicating this offer on behalf of the Alliance partner.
• Discount can be redeemed only during its validity period.
• The discount offer cannot be combined with any other ongoing offers, discounts or promotions on eshopex.com.
• ICICI Bank and eshopex shall not be liable for any loss or damage that may be suffered, or for any personal injury that may be suffered as a result of the offer.
• eshopex and ICICI Bank reserve the right to jointly change/modify/add/delete any of the terms and conditions of the offer.
• By placing an order, the customer accepts all terms and conditions specified on eshopex.com.

V. Terms and Conditions applicable to the Offer prescribed by ICICI Bank

• This offer is brought to you solely by the alliance partner. ICICI Bank is only communicating this offer on behalf of the Alliance partner.
• ICICI Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the Products/Services under the Offer provided by the alliance partner.
• Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the ICICI Bank Net Banking User/s due to provision of the Offer, shall be to the sole account of the ICICI Bank Net Banking User/s. Tax deducted at source, if any, on the monetary value of the Offer shall be payable by the ICICI Bank Net Banking User/s.
• ICICI Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services or the Cash back / discounts offered by the Alliance Partner. Any dispute or claim regarding the goods, services and cash back / discounts must be resolved by the Card Holder/s with the Program Partners directly without any reference to ICICI Bank.
• ICICI Bank reserves the right to disqualify the Program Partner/s or Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Card.
• ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services or the assured gifts / prizes.
• The Program is not available wherever prohibited and / or on merchandise / products / services for which such programs cannot be offered for any reason whatsoever.
• All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at info_india@eshopex.com without any reference to ICICI Bank. The same shall be addressed in the same fashion as eshopex’s standard customer service requests.
• The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
• ICICI Bank reserve the right to modify/ change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. ICICI Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.
• If the ICICI Bank debit card customer ceases to be a ICICI Bank debit card customer at any time during the currency of the Offer Period, all the benefits under the Offer shall lapse and shall not be available to customer.

VI. Terms and Conditions prescribed to ICICI Bank Card Holders:

• ICICI Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services offered by the Alliance Partner. Any dispute or claim regarding the services and must be resolved by the Card Holder/s with the Alliance Partner directly without any reference to ICICI Bank.
• ICICI Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any products or services availed by the Card Holder/s under the alliance offered by the Alliance Partner.
• ICICI Bank reserves the right to disqualify the Alliance Partner or the Card Holder/s from the benefits of the Offer, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the said Offer or otherwise by use of the Card.
• The Card Holder/s shall be bound by the terms and conditions stipulated by the Alliance Partner in this regard.
• The Offer is sponsored by the Alliance Partner and the Card Holder/s shall be bound by the terms and conditions stipulated by the Alliance Partner in this regard.
• No substitutions or exchange of Offer, other than what is detailed in the communication sent to the Card Holder/s shall be allowed. However, ICICI Bank reserves the right to substitute and/or change the Offer or any of them, without any intimation or notice, written or otherwise to the Card Holder/s.