Customer Care, phone banking
  Customer Compliments
online customer care service, online phone banking service

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I wish to put on record, a most positive and helpful bank officer Ms Shikha Sharma at Dharamshala branch (HP).She is an enthusiast, knowledgeable,and a keen work force. If goodness was horses ,she would own a cavalary. Keep up the Josh n good. work

~vikram sood, dharamshala,February 03, 2011. Channel – Branch Banking experience

Hi ICICI Team,

I had very good experience while working with ICICI Team, I would like to specifically thank Ms. Niral Shah (Maninagar (Ahmedabad) Branch, Mr Vijay Gupta (Maninagar Branch), Mr. Chetan Bhatt (Ahmedabad) and Mr. Pankaj (Home Search under Mr. Chetan Bhatt's team) all these individules had provided me with outstanding and quality service in terms of Banking. I must say that currently no bank in India is providing service the way it is provided by ICICI. Please convey my thanks to all of them.

~Hardik Thakkar, Ahmedabad,February 08,2011. Channel – Branch Banking experience

Hi, I would like to thanks Mr. Gautham and Mr. Jayachandran of ICICI Bank, Neyveli for extending all their support. I am really happy for joining with ICICI Bank. Thanks once again & Keep up the good work.

~Sathish Kumar A, Neyveli,February 10, 2011. Channel – Branch Banking experience

ms Arpita dutta of icicibank of ghatkopar east vallabaugh lane is kind cooperative and sensitive to customer feelings and time. i got my work done a few times and each time she proved better. she deserves a compliment. thanks ms arpita dutta and thank you icicibank for appointing a good lady like her.

~mrs gladysgeorge, mumbai,February 05,2011. Channel – Branch Banking experience

I appreciate the efforts taken by ICICI bank to launch the new service like money manger and mutual funds online..It is of a great help to the people who cannot go to the branches very often to make their transactions.Also it provides a consolidated view of your investments and spendings..A very good initiative..

~Tina Sharma, Bangalore,February 15,2011.Channel – Branch Banking experience

I do Like to Appreciate your Current Hall Bazar Amritsar Branch Manager Mr. Ashwani Sharma for his Supportive Attitude. His is Quite Good by Nature & really take Pain in Solving Problem of Customers. He is Really a Gem for Your Institute.

~Munish, Amritsar,February 16, 2011. Channel –Branch Banking experience

I would like to appreciate Mr. Mohammad Abdul Majeed from ICICI Customer care for his prompt follow up on my credit card replacement which was taken care of on high priority basis. Due to his active involvement i was able get the card on time. I wish him all the best for future and thank him for his support!

~Antons, Bangalore,Februaty 11,2011. Channel – Customer Service Experience

I convey my best regards to ICICI team. Services from ICICI bank have helped a lot in most adverse times where in India, having largest population density of world, doing a small transaction may turn a days work. Thanks to the relentless effort of your team be an inseparable part of our lives. Thanks for making our world a better place and thanks to be the backbone of the Shining INDIA.

~Jobin, Bharuch,February 12,2011. Channel – General Experience

I was planning for this from long time, at last I am writing to thank you for all the support and services you are offering at almost no cost or minimal cost.

The day I still remember when I got my first ATM-cum-Debit Card with free of cost and Internet banking access from where my life has changed. I learned most of the things liking transfer of cash, Paying bills, purchasing online etc..

In addition to this I hold ICICI Credit Card, and trading accounts.

ICICI Bank site is the most easiest Financial site I have ever seen.

~Mohammed Isfar, Bangalore,February 02,2011. Channel – Internet Banking Experience

I can only say that banking with ICICI is amazing. I have not visited any bank outlet for more than 3 years. ICICI Net banking is very secure and very professional and 80% of my transactions are through the net. I am sure ICICI is at par if not better than many a major bank around the world.

~Sudarshan Jadhav., Visakhapatnam,February 02,2011. Channel – Internet Banking Experience

I just want to share my feedback regarding services offered by ICICI bank which makes me more comfortable and secured nowadays in addition they have implemented OTP to prevent fraudalent access to Net banking accounts which is a real time credit to your valuable customers.Wonderful customer services offered and hope you will be always No.1 for customer services.

~P.Janarthan., Hosur,February 25,2011. Channel – Internet Banking Experience

I am writing this note to thank you for your awesome customer services over the last 2 weeks. I have received home loan & Top Up Loan money and the entire process was extremely smooth and very professionally handled by Branch Credit Manager Shipra Singhal and Abhishek. However, the kind of response, pro-activeness, timeliness and customer service I received from you is unparallel. Though the interest rate that I was offered by your competitors was less, I am still happy giving that extra to you folks. Your attitude and personal touch compensated for that extra 1 percent. In this era of extremely competitive world and high customer centric environment, I am very pleased to see ICICI employing people like you who understand the true meaning of customer delight. Keep up the great work and keep winning hearts.... not just customers!! Once again, I thank you and please pass the same to your team members who are working with you at the back end.

Thanks Ones again,

~RAJAN SANAN., FARIDABAD,February 2,2011. Channel – Loans Appreciations

Hi, I am one of the happy customers of ICICI Bank since 2004, and very glad with the service provided to me across states, at various branches. Among lots of other things, I would like to especially appreciate the Internet Banking facility, which I feel is most safe and comfortable. ICICI Bank is the only bank who brought a revolution in the Indian Banking world with the latest technologies and prompt service, and with each passing day is becoming a symbol for others.

Thank you very much!

~Sachin, Pune, January 20, 2011. Channel– Internet Banking Experience

Really delighted by ICICI Internet Banking Services, ICICI Net Banking is not only fastest but also safest. Double security with a Transaction Password and Debit Card authentication is really appreciable.

~Mahesh, Hyderabad, January 25, 2011. Channel– Internet Banking Experience

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