Hi ICICI Annanagar west branch --- just of couple words about Privilege Banker Ms Cinderella Balan , the way of service is really Appreciated, When I arrived from Sydney to Chennai for holiday Oct 2011 to Nov 2011, Cinderella help was really great service, even when I call from Sydney the cindi customer service was golden.
Many person do service, but the point here is all person do in presence , but Cinderella balan did my absence too . That is most welcome part here. Not even known cindi before I reach annanagar branch.
I nominate her for best customer service award. If ICICI not done award ,then I can go for one day cricket match australia vs India in sydney this dec2011 to jan 2012 , you can see a banner Privilege Banker Ms Cinderella Balan from ICICI done gud customer service Not only from my end , Cinderella guided my younger brother from Canada during his holiday in same oct 2011 to nov 2011
~ Elaiaraja Ramachandran, Sydney, December 29 2011. Channel – Branch banking experience
My wife Sudha, joins me in thanking Mr. Murali Mudduru of Mangalore home loan branch and Mr. Ravinder Singh of Bahrain branch and their team members for their efforts in speedy processing of our home loan.We immensely appreciate their efforts and convey our sincere thanks and appreciation to their team members and particularly to Mr. Venkat of Bahrain, Mr. Manoj and Mr. Nitin of Mangalore home loan team.
Under the able leadership of Mr. Murali, with strong support from Manoj and Nitin, the speed and agility with which Mangalore home loan team worked to take the matter to its logical conclusion is a true testimony for the high standards of customer service, which ICICI Bank has pioneered in Indian banking industry. Equally well supported by Mr. Ravinder, from Bahrain, shows great team work and speaks a lot about ICICI as an organisation.
Its worth to mention at this point that, even during my first visit to ICICI Bank Udupi branch, the warmth and support offered by Mr. Prasanna and Mr. Rejish gave me a huge strength.
I have been an ardent fan of ICICI Bank, because i believe that, ICICI has ensured that i remain their loyal customer from last 13 years. More than 95% of my banking/loan/insurance needs are supported by ICICI and its affiliated institutions.
I feel immensely proud of my association with ICICI BANK.
~ PRAVEEN HUBLI, BAHRAIN, December 28,2011. Channel – Branch banking experience
Your Etawah branch is doing a very professional and honest service.Inadvertently I had paid one hundred Rupee more ,and had left the bank.The next day they phoned me and requested me to take back the extra hundred Rupee bill.I was pleasantly surprised by their astute job culture.Please thank Etawah branch from my behalf.Thanks.
~ Dr Pravin Dubey, ETAWAH, December 24, 2011. Channel – Branch banking experience
I would like to congratulate ICICI,Surat Adajan branch for having Mr.Avinash Kumar, as an asset.He has amazing skill of Problem solving for utmost customer satisfaction.I have experienced International level of customer service from a local DBM,and would like to thank him for his quick service and calm behaviour. Keep doing excellent work and sky is not the limit for people like u.
~ DIPTI JOSHI, SURAT, December 21, 2011. Channel – Branch banking experience
I am holding an account with icici bank.I recently visited this branch located at netaji subhash place, new delhi and experienced amazing customer service at this branch by young girl named Pooja, she treated me very well. I am glad by the bank's services and staff.
~ Dr. Priya priya, new delhi, December 12, 2011. Channel – Branch banking experience
I appreciate the services of Ms. Sajala of Benz Circle Branch, Vijayawada for her approach in getting our transactions done efficiently. She responds to the enquiries of the customers patiently. I wish her good luck in her career and personallife.
~ priya, new delhi, December 12, 2011. Channel – Branch banking experience
I would really like to thank one of the Officers, Mr.Basheer from the Credit Card devision for his excellent support. I had discussed the matter of Credit limit enhancements before with few other executives from time to time but never got a satisfactory guidence. I would really appreciat Mr.Basheer for his patience and courtsey he had extended during the call and gave me with a very satisfactory solution to my queries. I would like to say that such employees are a good asset to the bank.
~ Anuja Thukral, New Delhi, December 07, 2011. Channel – Credit card experience
I just spoke with Mohammed at Hyderbad Branch of ICICI Bank and would like everybody who reads this e-mail to know that he was simply mystifying in terms of dealing with query and also giving it a personal touch yet very professionally as he understood how important was his co-operation as I have to quickly apply for my passport....Once again Mohammed...Thank you so much...
God Bless U mate!!!!!
~ Raunak, Gugaon, December 06, 2011. Channel – Customer Service experience
I'm pretty impressed with the way Mr. Roopesh Pulikanti dealt with my call, who showed enormous interest to listen to my queries and answered them all quite professionally.
Thank you Roopesh, you're 100 times better than the Ashwin who answered me on 1866 ICICI 4U.
~ Twissi Thondalil, New Jersey, December 28, 2011. Channel – Customer Service experience
The services are fast and convenient. It is the best service that I have experienced. I wish to ICICI Bank for it's future & success.
~ vijay koyale, thane, December 16, 2011. Channel – General appreciations
Banking is so easy with ICICI Bank! I never have to go to bank because all my queries are resolved just using the Net banking facility.Even the people at the Bank are so cooperative and ready to help,that I don't have to wonder how to get things done.Even I can do banking from my mobile, and the enhanced Security which it offers makes my money safe and me, relaxed. Thank you!
~ Ajeet Singh, Pune, December 12, 2011. Channel – Internet Banking Experience
I Really appretiate the icici customer care service, any type of issues i face i just call the customer service and they will help me in everythig. And the best thing is netbanking its quiet easy and simple to do netbanking the the best thing which icici bank has in net banking is we can change our customer id no!! we can change it to something we can remember..
~ Syed Suhaib Ahmed, Hyderabad, December 22, 2011. Channel – Internet Banking Experience
I would like to place an appreciation to Housing Loan( Loan Against Property) section in delhi they processed the loan in a smooth and speedy way just like your slogan "Hum Hai Na"... I would like to appreciate the kind of efforts Mr. Abhishek & Credit Manager Mrs.Shipra Singhal for his instant and personal support in completing the loan sanction...keep up the good work and all the very best...
Thanks Ones again,
~ KAMAL KHANNA, NEW DELHI, December 08, 2011. Channel – Loans Experience
