I regularly visit the ICICI Bank Jubilee hills Branch, Hyderabad. At counter number 10, Mr. Kishore, has extended his support to me regularly and helped me in getting my transactions done most efficiently and saves my time. I hereby take pleasure in appreciating his service to meet customer satisfaction to the fullest.
~Kumar Mouli.S, Hyderabad - August 27, 2011, Channel – Branch Banking experience
I recently visited the ICICI Bank, Sion Branch and it was the first time I ever had such an incredible experience with any bank. I loved their spirit to bring change in customer service. I would especially like to thank Mr. Harmit Singh, Senior Relationship Manager - Retail). It is because of him that I am going to open an account with ICICI Bank.
~Naseeb, Mumbai - August 31, 2011, Channels – Branch Banking experience
I have an ICICI, HDFC and Axis Bank account. But of the three, I have had the most pleasant experience with ICICI Bank. I would like to make a special mention of the Net Banking, I-mobile application and others. I hope I get the same convenience in the future as well.
~Vikram Gujar, Pune - August 30, 2011, Channels – Internet Banking experience
A while ago I spoke to your Customer Care Executive - Pradeep Jain, and the experience was completely satisfactory. He helped me with my queries with complete patience without any irritation or reluctance. I appreciate his commitment towards his work. I think your Customer Care department and its services are the best in the banking sector.
~Nirupma Goel, Gurgaon - August 27, 2011, Channel– Phone Banking experience
I love the customer experience and satisfaction provided by ICICI Bank. Kudos to ICICI Bank.
~Ashok R B, Bangalore, August 28, 2011, Channels –Phone Banking experience
I would like to thank ICICI Bank and Mr. Siddique Khatri in particular for providing prompt response and resolving a potentially difficult issue in a very short time. The issue was duly noted, a service request number was given and the confirmation of issue resolution was given the very next day. I was also given regular updates about the issue which was of immense help. This experience truly led to 'customer delight' and has reaffirmed my faith in the customer services provided by ICICI Bank.
~Nishant, Mumbai - August 30, 2011, Channel – Phone Banking Experience
I really appreciate the online services of ICICI Bank. I had to do the pre-closure of an FD which I could do sitting at my desk in the office without wasting any time. I know how painful it was to open an account and create an FD with SBI.
I really appreciate your customer and online services.
~Kiran, Secunderabad - August 25, 2011, Channel– Internet Banking/Phone Banking experience
Amazing! The web based services are excellent. I logged in to change my address in the morning and by evening, it was done! Gone are the days when you had to produce copies of 'residence proof', attestation and stuff, this truly is an enviable use of technology. I also get my cheque book at home with the click of a button - no hassles. Thank you.
~K R Nair, Mumbai, August 30, 2011, Product– Internet banking Experience
Great services for NRI customers! Net banking is very helpful. We can do all banking transactions in a single CLICK! Keep it up! We love ICICI Bank worldwide.Thanks for the great team. Good luck.
~Vasanth N. Bangera, Qatar - August 30, 2011, Product – Internet Banking Experience