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I would just like to mention that the staff in Block C 2, Jankpuri is very co-operative. They help us by providing solutions to our problems at each step. I would like to make a special mention of the person on Counter 3, who used to make drafts and carry out other work also. I like the work done by the staff and am very thankful to Mr. Neg of this branch, who without being formal, provided me with the best solutions to my problems. Also, he would hear me out immediately. I really appreciate the work done by the staff. I have been to this branch a number of times and every time these people have provided me with their full support.

~ Rohit Arora, Delhi, January 5, 2010, Channels - Branch Banking Experience

I have visited CP, Delhi branch a number of times in the recent past and I am really amazed by the services provided at the privilege banking section by your Assistant Manager Ms. Devshri Gaur. She is really helpful and provides solutions to the satisfaction of the customers. Best wishes to her for a bright future!

~ Sachin Singhal, Delhi, January 5, 2010, Channels - Branch Banking Experience

I have encountered excellent NRI services over the last 10 years and at present also the Resident Wealth Management services at RT Nagar, Bangalore. Thank you.

~Joshy E. Vijayan, Bangalore, January 10, 2010, Channels - Branch Banking Experience

I am writing to acknowledge the valuable advice I received with regard to my investments from Ms. Ritu Khanna, Wealth Manager, Wealth Management, ICICI Bank, Vasant Kunj, New Delhi. She provided assistance with her knowledge and experience and I would like to record my compliments to her in this regard.

~ Sumantra Nag, Delhi, January 15, 2010, Channels - Branch Banking Experience

On January 18, 2010, I visited the ICICI Bank branch at N H Road, Chennai and it was a welcome sight to see separate counters exclusively for Senior Citizens and for Privilege Banking. I could open a Fixed Deposit Account and get all clarifications on my accounts with a lot of ease and without having to move from my chair. It was a pleasure banking at the branch and at seeing all those smiling executives at our service. My best wishes to the branch for a HAPPY 2010 and ever after .....

~ Bhasker Rao, Chennai, January 19, 2010, Channels - Branch Banking Experience

I would like to compliment your staff at the Mapusa branch, Goa for the professionalism and dedication to their customers. I visited many banks in Goa during my short visit but was most impressed with the service provided by your Officer Mrs. Elizabeth D'Souza, Mapusa branch. She is very professional in her approach and makes the customer feel that service is provided at a personal level. Even the other staff was dealing with customers with a smile.

I found your Bank to be very customer friendly. I request your staff to keep up the good work and to always remain customer friendly. Well done and keep it up!

~ D. Rodrigues, United Kingdom, January 24, 2010, Channels - Branch Banking Experience

I had visited your Khairatabad branch, Hyderabad a week ago to change the address and signatures in my demat account. The staff at the branch, especially Ms. Sada Lakshmi, Mr. Sharma and Mr. Suresh was very courteous and helped me to complete the transaction very smoothly.

It was a pleasurable experience throughout, replicating "Service with a Smile" in true spirit. I have conveyed my experience and satisfaction to their Branch Manager Ms. Saroja. Such staff is, without a doubt, an asset to the organisation they are working for. Please keep up the good work!

~ Srivatsava Ravuri, Hyderabad, January 30, 2010, Channels - Branch Banking Experience

I hold an account with ICICI Bank, Vaishali Nagar, Jaipur and am extremely impressed with the efficient service provided by Mr. Sharad and his team. Hope they maintain the same spirit to serve customers and bring laurels to the Bank!

~ Vimal, Jaipur, January 30, 2010, Channels - Branch Banking Experience

Recently I had been on a leisure trip and I used my ICICI Bank Credit Card frequently. I found using the Credit Card very comfortable and relaxing. It has wide acceptabilty and an easy accessibilty of the helpline made my trip enjoyable. I got a feeling that somebody was there to take care of my financial needs. Best wishes to ICICI Bank! Regards,

~ S. C. Joshi, Faridabad, January 27, 2010, Products – Credit Cards

I have been a customer of ICICI Bank since the last 6 years. During this period, I have received excellent services from the branch, Customer Care and the website. This is the only Bank which always comes up with new services which are very unique and very helpful. IMobile is one of my favourite services and it is like a bank in my hand. I look forward to many more new and exciting services from ICICI Bank.

~ Nikunj Parikh, Pune, January 6, 2010, Products – Accounts and Deposits

Your customer portal and service is one of the best across all banks I have come across.

~ Minal, Pune, January 19, 2010, Channels – Internet Banking

It was a pleasure and a wonderful surprise to experience the lightning fast speed of funds transfer through NEFT to other non-ICICI Bank accounts. I was really wonder-struck. Kudos to your ICICI Bank team!

~ Mandira Banerjee, Kolkatta, January 29, 2010, Channels – Internet Banking


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