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2. Can I use the facility to receive funds from any account?
Currently, you can deposit money into your ICICI Bank account from a non ICICI Bank Account in any of the following ways:
The RF facility allows you to request for a credit into your ICICI Bank account from a non ICICI Bank Account by logging into your ICICI Bank Internet Banking account. All you need is a one time Mandate signed by the person in whose name the non ICICI Bank Account is held and payer should be signatory to clearance of cheques for that account. 2. Can I use the facility to receive funds from any account? Yes, you can receive funds from any non ICICI Bank account in specified locations. 3. What if I want to transfer funds from an ICICI Bank account? To receive funds from another ICICI Bank account, please initiate transfer through the Internet Banking account of the other ICICI Bank Account.
4. Is the facility available for all the locations in India? The receiving account (i.e; ICICI Bank Account) can be located anywhere in India. The Debit Account (i.e; 3rd Party Bank Account) should be in any of the below mentioned 67 cities.
5. How can I register for the facility? To avail the facility, all you require is a one-time registration for the payer’s account(3rd Party Bank account) . To register:
Please note that the MICR code of the cheque should match with the MICR code filled in Mandate Form. 6. Where can I submit the Mandate Form for the facility? Once the Mandate Form is signed by the Debit Account holder it can be delivered to any ICICI Bank branch. 7. When can I make the first request for credit to my account? Once the signed Mandate form is delivered to an ICICI Bank branch it would take approximately 34 days to process the same depending upon the Payer’s Bank (3rd Party Bank). You can check the status of the Mandate by logging into your ICICIBank.com account. 8. How can I check the status of my registration? You can login to www.icicibank.com and click on Check Status. 9. What if my registration request is rejected? A Mandate form can be rejected on account of following reasons:
In case of rejection, the status page will show the status as rejected. A mail will be sent to the Secured Inbox of the customer stating the reason for the rejection. Also the debit mandate form and the cancelled cheque will be destroyed. In such a situation the customer will have to delete the existing incorrect registration and re-register after making due corrections and deliver the new mandate to any ICICI Bank Branch. 10. Is the registration required for every payer? The one-time Mandate Form is applicable for every Debit Account. 11. What is the time limit for submission of Mandate Form? After providing your details online, you can submit your registration the signed Mandate Form within two months at your nearest ICICI Bank Branch. 12. How can I request for receipt of funds online? For all registered debit accounts, you can request your fund receipts online through these simple steps;
13. When will the funds get credited to my ICICI Bank account? Your account will be credited on the date as requested by you while making a request for credit. The earliest date for the credit of the funds to the ICICI Bank account would depend on the clearing cycle of the centre, where Payer’s Bank (debit bank) is located. This would be indicated to the customer, at the time of making the credit request through ICICIBank.com. 14. When will the funds get debited from the non ICICI Bank? The date on which the 3rd Party Debit Account will be debited will be intimated to the customer at the time of making the request. 15. How and when can I check the status of credit (transaction) request? You can check the status of your transaction anytime after making the request by logging onto www.icicibank.com and clicking on Check Status 16. Will I be informed when my account is credited? For subscribers of Mobile Banking, SMS would be triggered and sent, to Mobile Phones subject to selection of alerts and minimum amount requirement for Mobile Banking subscriptions. 17. What is the authentication mechanism for debiting the payer account? Payer Account will be debited on the basis of the one-time Debit Mandate form provided. 18. Can a payer reject to provide funds to my Account? The Payer (3rd Party Bank Account holder) has an option to withdraw his consent for payments. To withdraw the consent, payer will be required to get in touch with payer bank. 19. Under what cases can my transaction request be rejected? Your transaction request may be rejected on account of following reasons:
Under Check Status you will be provided with a reason of rejection. 20. How can I discontinue the service for a payer’s account that has been successfully registered earlier? You can request the discontinuation of the service by logging into your Internet Banking Account.
21. What will happen in case of failure of Credit request? For any reason (as mentioned in Question 19 above), ICICI Bank customer will be charged Rs 25/- (plus service tax). Also, In case of 3 consecutive failed Credit Request, Debit Mandate would be cancelled by ICICI Bank. Please note that customer is responsible for cancellations done due to any reason and customer has to take care of all future Scheduled transactions and Standing Instructions. 22. What will happen if Debit Mandate is cancelled at Debit Bank on Payer's request? Request for Credit will always be processed by ICICI Bank and in case of any rejection for any reason a Charge (Rs 25/- and Service Tax) will be levied on ICICI Bank customer. In such a case the customer has to login to his Internet banking account and de-register the particular Debit Account. Please note that customer is responsible for de-registration done due to any reason and customer has to take care of all future Scheduled transactions and Standing Instructions. 23. Is it possible that my mandate has not got registered with the payer bank even through the status shows as “Registration Accepted”? Yes. This is possible. RBI stipulates the duration required by Payer's Bank for completion/rejection of the mandate. ICICI Bank will update the status of the registration as “Registration Accepted” after the expiry of this period. The updated status of the registration will be displayed on the site subject to receipt of the same from the Payer Bank. Acceptance of the credit transaction that you are making is dependent on the Payer Bank.
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