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Online Security
   

Tips on the Use of Mobile Banking

Set up the password of your mobile phone
Usually, all mobile phones have the optional feature of a password or a PIN which can be set up once you switch on the mobile phone or make some configuration changes. It is advisable to enable this feature.
   
Protect your mobile phone against virus
Like computers, a mobile phone – especially if it is a smart phone with GPRS – is vulnerable to viruses. Viruses may harm your phone when it is connected to the Internet. They may also give hackers the opportunity to access your mobile phone to steal or alter your personal information. Therefore, always ensure the following:
  • Install anti-virus software in your mobile phone.
  • Delete junk messages and chain messages.
  • Do NOT follow any URL in messages that you are not sure about.
  • Do NOT download any file from sites (e.g. applications, games, pictures, music) or people (e.g. e-mail attachment) that you are not sure about.
  •    
    Beware of Trojans/Spyware
    Do not download any software without verifying its security and privacy features from the website. We recommend the following to shield your device from this threat:
  • Install anti-sypware software in your mobile phone. There are products designed specifically for PDAs (personal digital assistants) such as McAfee PDA Virus Scanner and PDA Spybot.
  • Educate yourself on spyware. Be alert to any spyware-like activities on your mobile phone. Be suspicious if you get lots of unsolicited e-mails/messages.
  •    
    Always have the latest software updates of your mobile phone
    The manufacturer or dealer of your mobile may provide updated software for your mobile phone from time to time. You must check the availability of software updates, and install them regularly.
       

    Avoid sharing your mobile phone  
    Do not forget the following if you have to share your mobile or send it for repair/maintenance:
  • Remove the temporary files and the cache that were stored in the memory of the phone, as the temporary files and the cache may contain some of your sensitive information such as account numbers.
  • Clear the browsing history regularly.
  • Do NOT allow others access to your mobile phone before logging out from the sites (banking/financial/shopping) that you entered.
  •    
    Beware of online offers that require you to provide your account details for 'verification'.
       
    Do not share your passwords with anyone.
    ICICI Bank will never ask you for your Internet Banking passwords on your mobile.
       
    Be cautious.
    Do not leave your Mobile Banking application session unattended. Always sign off from a session.