Customer First
Safe Banking
Transparency
 
We always try our level best to meet your needs and we'd like our relationship to be pleasant and rewarding. That's why we often go out-of-the-way to seek your views and feedback.
We look to you to help us identify areas of improvement, raise our service levels and make your transactional experience better - time after time!
Here are images from our customer service initiatives and articles from the ICICI Bank Customer First Series - a consumer education initiative.
 
Customer First Series Articles (Customer Education)
Introduction Article  
Financial discipline for a better life
Times of India. Feb 18, 2008
Economic Times. Feb. 20, 2008
Home Loan Series 1  
Locked into the house
Times of India. Feb 25, 2008
 
Honey, I blew the Tax Benefits
Times of India. March 3, 2008
EMI is all I care about
Times of India. March 10, 2008
 
Figuring out the EMI
Times of India. March 17, 2008
 
'Proper'ty Loans
Times of India. March 24, 2008
Save Money on your Home Loans
Times of India. March 31, 2008
 
Personal Loan Series 1  
A Sensible Borrowing Option
Economic Times. May 7, 2008
 
Personal Loan Processes
Economic Times. May 14, 2008
 
 
Education Loan Series 1  
Study Now, Pay Later
Times of India. May 19, 2008
Economic Times. May 21, 2008
 
Learn about Education Loans
Times of India. May 26, 2008
Economic Times. May 28, 2008
 
 
Safe Banking Series 1  
Urgent: Please confirm
your bank account records
Economic Times. Feb 27, 2008
Net, Set, Go
Economic Times. March 5, 2008
Tips and tricks for secure passwords
Economic Times. March 12, 2008
'Card'inal Principles
Economic Times. March 19, 2008
Cheque it out
Economic Times. March 26, 2008
Demat Series 1  
Demat Matters
Economic Times. April 2, 2008
 
You and Your Demat Account
Economic Times. April 9, 2008
 
Demat those Papers Now
Economic Times. April 16, 2008
Unlock the value of your Demat Account
Economic Times. April 23, 2008
 
De-risk your Demat Account
Economic Times. April 30, 2008
Credit Card Series 1  
Credit Card Essentials
Times of India. April 7, 2008
Credit Cards Figure It Out
Times of India. April 14, 2008
Credit Cards Responsible Spending
Times of India. April 21, 2008
The Elements of your Credit Card
Times of India. April 28, 2008
Credit Cards Billing Blues
Times of India. May 5, 2008
 
Now it's Clear!!
Times of India. May 12, 2008
Credit Bureau  
Big Brother Is Watching !
Times of India.June 2, 2008
Economic Times. June 4, 2008
What Is There In It For Me
Times of India. June 9, 2008
Economic Times. June 11, 2008
 
Deposits Series I  
One Too Many?
Times of India.June 16, 2008
Your Rights As A Savings Account Holder
Times of India.June 23, 2008
Why is KYC mandatory?
Times of India.June 30, 2008
Your Savings Account And Its Balance
Times of India.July 7, 2008
Check Your Cheques
Times of India.July 14, 2008
 
Technology In Banking
Times of India.July 21, 2008
NRI Accounts
Times of India.July 28, 2008
Senior Citizens Savings Accounts
Times of India.August 4, 2008
Banking Services
Times of India.August 11, 2008
 
Minors Savings Accounts
Times of India.August 18, 2008
 
Self Banking  
Do-It-Yourself Banking
Economic Times. June 18, 2008
Your bank is a phone call away
Economic Times. June 25, 2008
Banking 24x7
Economic Times. July 2, 2008
Banking At The ATM
Economic Times. July 9, 2008
Banking In Virtual Space
Economic Times. July 16, 2008
Banking On The Move
Economic Times. July 23, 2008
Financial Counselling  
Deep In Debt?
Economic Times. July 30, 2008
Need Financial Counselling?
Economic Times. August 6, 2008
Financial Counselling Where & Why
Economic Times. August 13, 2008
NRI Banking  
Remittances For NRIs
Economic Times. August 20, 2008
   
 
Customer First - Mumbai - Enlarged view
Business India Money Show, November 2007
Our team
Choose City
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Chennai
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Delhi
Our team Team interacting with visitors  
Our team Team interacting
with visitors
 
Customer First - Chennai - Enlarged View
Business India Money Show, September 2007
Customer giving feedback
Choose City
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Mumbai
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Delhi
Customer giving feedback    
Customer giving
feedback
 
 
Customer First-Delhi-Enlarged View
India International Trade Fair, November 2007
Disha counselling with a visitor
Choose City
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Mumbai
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Chennai
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Disha counsellor with a visitor Customer giving feedback Stall visit Team Interacting with visitors Disha stall visit
Disha counsellor Customer giving Stall visit Team interacting Disha stall
with a visitor feedback with visitors visit
 
Counsellor introducing Disha to visitors   Customers sharing their experiences   Safe banking education   Customers being educated on alternative banking channels   An army personnel sharing his feedback
Counsellor Customers sharing Safe banking Customers being An army personnel
introducing their experiences education educated on sharing his
Disha to visitors alternative feedback
banking channels
Safe banking education   Chief counsellor with a visitor   Visitor reading safe banking tips   Customer lodging a complaint    
Safe banking Chief counsellor Visitor reading Customer lodging
education with a visitor safe banking tips a complaint