Through ICICI Bank branches or select authorized Money Changers. For a location nearest to you, call up our 24 hour Customer Care center. Pay in rupees, buy across the counter ICICI Bank Travel Card in the currency of your choice#.
Easy Cash Withdrawal
You can also buy ICICI Bank Visa Travel Card online and it will be delivered at your doorstep*, Click at Buy Online to know more.
*Presently, the delivery of ICICI Bank Visa Travel Card is available only in Bangalore, Chennai, Delhi, Hyderabad, Mumbai and Pune.
#Subject to RBI regulation and on submission of necessary documents.
Access to over 1.5 million VISA ATMs all over the world. Although the card may be in the base currency i.e. currency with which it was loaded, you can withdraw cash in the local currency of the country you are in.
The ICICI Bank Travel Card can be used to shop at over 30 million Merchant Establishments accepting VISA cards while there are millions accepting MasterCard.
The ICICI Bank American Express®Prepaid Travel Card comes with the powerful membership privileges of American Express®Selects which will be a perfect complement for the customer's shopping experience and lifestyle. So there is no need to carry cash. Besides, there are no charges for using the card at Merchant Establishments.
The card cannot be used in India, Nepal and Bhutan. Visit American Express Selects at http://offers.amexnetwork.com/selects to view the latest offers you can avail of, wherever you are. Visit VISA selects online and check out new
offers. For a list of selected merchants, please visit at http://www.visagoexplore.com/
A Replacement card is issued along with the Primary Card free of cost, as part of the Travel Card Kit. This ensures that in case of loss of the Primary card, customers don't have to wait for the Replacement Card to be couriered.
The customer simply needs to call up the ICICI Bank call centre or 24X7 International toll free numbers and do a balance transfer on the replacement card. The ATM and WEB Pin can also be generated through the call centre.
SMS Alerts for each and every transaction act as a very powerful security feature incase there is a misuse of the card.
Online Account Access
Both the customers and the corporate can have online access to the card details. Card balance, Card statement, Card blocking etc are some of the features available online. This feature is not available on the ICICI Bank American Express®Prepaid Travel Card.
The ICICI Bank Travel Card has been enabled for usage over the Internet. The Visa & MasterCard Travel Card first needs to be activated for Internet Usage, by the customer, through the customer log in screen, before the card can be used over the Internet while there is no need to activate the card in case of ICICI Bank American Express®
Prepaid Travel Card as the card is pre-activated. Customer log in link is https://prepaid.icicibank.com/icici/html/customer.html
For Internet activation you may follow these easy steps:
- Step 1 -: Log on to https://prepaid.icicibank.com/icici/html/customer.html
- Step 2 -: Enter your user ID (16-digit card number) and password (Web PIN)
- Step 3 -: Click on the Tab- ECOM Card details and select the option of Activation for the period of 24 hours. Please ensure,
- Site needs to be a Secure Site
- Site has to have a field to enter the CVV 2 number (CVV 2 number is the 3 digit number on the
reverse of the card)
At the nearest ICICI Bank branch or Money Changer. The customers need to fill up a refund form and provide a copy of their ICICI Bank Travel Card and passport. The money will be refunded immediately. Customers can also request for your foreign exchange refund certificate.
Easy Reload on the existing card with an additional amount before the next trip. Customers can visit the nearest ICICI Bank branch or authorised money changer. After proper documentation, the card can be reloaded.
Corporate travelers can reload their ICICI Bank Travel Cards even when they are abroad. The customers can contact their office, the ICICI Bank branch or the Money Changer for details. Subject to RBI regulations-presently a maximum of USD $10,000 or its equivalent in an entire year for individual travelers. Corporate travelers can load the Card upto $25,000 or its equivalent for business trips.
All the customers need to do is just call up the 24-hour Customer Care center and request for hot listing the Primary Card and activation of the Replacement Card. Incase the customer lose the Replacement card also, the existing card will be blocked and a replacement card along with its ATM-PIN along with Web-PIN will be couriered to the customer within 48 hours*.
The customer has zero liability from the time they report the loss of the card to ICICI Bank Customer Care centre. As a security measure, the new card will be sent to the customer in a deactivated state. Customer need to call up our Customer Care and confirm receipt of the card in proper condition to activate it.
* In select locations serviced by our courier
Easy Statements of monthly transactions on email, so customers can access it wherever they are traveling. Customers could also access the statement by logging on to www.icicibank.com> click on the Travel Card link >click on Login Tabs and log in using the 16 Digit Primary card Number as your User Id and Web-PIN password (given along with ATM Pin)
Preferential Exchange Rates
by Clicking on https://prepaid.icicibank.com/icici/html/customer.html and logging in using the 16 Digit Primary card Number and internet password (given along with ATM Pin). Please note this service in not available on the ICICI Bank American Express®Prepaid Travel Card.
Preferential Exchange rates are useful when customers purchase/recharge their card or when they use it for transactions. When they transact in any currency other than the card currency, they will receive Preferential Exchange Rates is useful when customers purchase/recharge their card or when they use it for transactions.
When you transact in any currency other than the card currency (USD), you receive favourable exchange rate* from all our network partners, VISA, MasterCard & American Express®.
*There will be a currency conversion markup of 3.50% plus service tax levied by the Bank as applicable.
All cash transactions on the card are protected by the personal 4 digit ATM-PIN. All purchases at merchant outlets are protected by the signature on the card. The card also comes with Zero Lost Liability. (See Easy Replacement-Zero Liability)
Emergency Medical and Travel Assistance
For emergency medical assistance services*, customers can call us at +91 11 4189 8888. These services are provided in association with SOS, the world's leading assistance company with 24-hour alarm centers in 49 countries backed by worlds' largest medical operations team, and a modern infrastructure.
Medical assistance services:
*The services are not available in India, Nepal and Bhutan. Terms and conditions apply.
Contact ICICI Bank Travel Card Desk for more details.
Travel assistance services:
- Medical advice over phone: Medical service provider (physicians, hospitals, clinics, dentists and dental clinics) referral.
- Assistance in arranging hospital admission: Delivery of Essential Medicine not available at users location.
- Arranging appointment with local doctors: Arrangement of Emergency Medical. Evacuation to nearest hospital where appropriate medical care is available.
- Monitoring of Medical Condition During Hospitalisation
Easy Travel Insurance*
- Pre-Trip Information including information on customs, airport tax, Visa and inoculation requirements.
- Lost Travel Document Assistance Lawyers and legal practitioners referral.
- Arrangement of Bail Bond Emergency Message Transmission.
Complimentary air accident insurance of up to Rs. 10 lakh and comprehensive travel insurance which is as follows:
*Terms & conditions Applicable
|Personal Air Accident Cover - Death only||Rs. 10,00,000|
|Missing of connecting International flight during transit||USD 300|
|Loss of travel documents (Passport, Visa, Tickets)||USD 500|
||Max Up to USD 3,000
|Delay in receipt of checked baggage||USD 300|
|Lost Card Liability insurance||Rs. 50,000|
|Counterfeit Card Liability Insurance||Rs. 1,00,000|